Customer Support Associate

4 weeks ago


Kochi, India Ellix Hr Consulting Full time

**We are Hiring Customer Support Associate**

**Minimum 3 - 8 years of Experience in handling Customer and Sales function in retail sector, preferably, luxury segment.**

**Qualification - MBA / Any Graduates**

**Location - Kochi**

**Roles & Responsibilities**

**1: Customer Service Support**
- **Support to develop business through online or offline (leads conversion).**:

- **Adherence service procedures, policies and standards.**:

- **Monitor on time delivery of product purchased by online customers.**

**2: Customer Enquiry and Updates**
- **Follow up the customers on enquiry.**:

- **Re-reach customer for new update and follow up for further business development.**

**3: Record Management**
- **Maintain accurate records and document related to customer service actions and discussions.**:

- **Accurate record management.**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Morning shift

**Experience**:

- total work: 3 years (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



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