Customer Chat Support

**Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Shift hours are...

Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person

Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

Lead-IT Support/ Desktop Support EngineerJob Title: Lead-IT Support/ Desktop Support EngineerLocation: Lulu Cyber Tower 2, Infopark, CochinExperience:7-9 years of work experience in the field of IT supportQualification: MCA/ B.tech-ComputerIT certifications like CCNA, RHCE will be an added advantageDuties And ResponsibilitiesLooking for a well-qualified lead...

We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

Lead-IT Support/ Desktop Support Engineer Job Title: Lead-IT Support/ Desktop Support EngineerLocation: Lulu Cyber Tower 2, Infopark, CochinExperience:7-9 years of work experience in the field of IT supportQualification: MCA/ B.tech-ComputerIT certifications like CCNA, RHCE will be an added advantageDuties And ResponsibilitiesLooking for a...

Lead-IT Support/ Desktop Support Engineer Job Title: Lead-IT Support/ Desktop Support Engineer Location: Lulu Cyber Tower 2, Infopark, Cochin Experience:7-9 years of work experience in the field of IT support Qualification: MCA/ B.tech-Computer IT certifications like CCNA, RHCE will be an added advantage Duties And Responsibilities Looking for...

Responsibilities: • Excellent communication, impeccable spelling, and grammar. • Comfortable with phone calling to get things done • Prior experience with eCommerce Chat Email and Resolution Team. • Email / live chat customer support experience. • Should be comfortable in multi-tasking in a high-energy environment. • Previous...

Respond promptly and professionally to customer inquiries and issues via chat channels. - Provide accurate information about our products, services, and policies to customers. - Assist customers with product selection, order placement, payment processing, and order tracking. - Resolve customer complaints and issues effectively and efficiently, aiming for...

We are hiring!!! **Role: Customer Support Executive - Cochin** **Location: Cochin, Kerala** **Educational qualification - Plus two and above** **Experience: Both Freshers and Experienced can apply** **Freshers preferable** **Experience in Domestic process is also considered** **Shift: Rotational Shift and Rotational Week offs** **5 days of...

We are hiring!!! **Role: Customer Support Executive - Cochin** **Location: Cochin, Kerala** **Educational qualification - Plus two and above** **Experience: Both Freshers and Experienced can apply** **Freshers preferable** **Experience in Domestic process is also considered** **Shift: Rotational Shift and Rotational Week offs** **5 days of...

Job description - Attend incoming calls and missed calls. - Attend Live chat and follow up on missed chats. - Answer Whatsapp chat queries etc. - Customer Service Experience needed with good computer Knowledge. - Good communication skill in English and Malayalam. - Prefer to work Evening and Night Shift - Females are preferred. - PF and ESI provided + Other...

Work Experience: 1 - 4 YearsWork Location: KochiResponsibilities:Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.Initiates follow up calls with customers.Responding to client IT support requests via chats, calls, and tickets.Providing technical support via remote access.Update and monitor ticketing...

Work Experience: 1 - 4 YearsWork Location: KochiResponsibilities:Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.Initiates follow up calls with customers.Responding to client IT support requests via chats, calls, and tickets.Providing technical support via remote access.Update and monitor ticketing...

Job Description We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating...

Work Experience: 1 - 4 YearsWork Location: KochiResponsibilities:- Answer inbound IT Helpdesk calls from customers across the globe and perform basic troubleshooting.- Initiates follow up calls with customers.- Responding to client IT support requests via chats, calls, and tickets.- Providing technical support via remote access.- Update and monitor ticketing...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...