Customer Support

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...

**IT Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

**We are Hiring Customer Support Associate** **Minimum 3 - 8 years of Experience in handling Customer and Sales function in retail sector, preferably, luxury segment.** **Qualification - MBA / Any Graduates** **Location - Kochi** **Roles & Responsibilities** **1: Customer Service Support** - **Support to develop business through online or offline (leads...

Support to develop business through online or offline (leads conversion). customer support. - Maintain accurate records and document related to customer service actions and discussions. - Customer service - communication skills

1. Customer Interaction: - Provide product information, answer queries, and offer solutions to meet customer needs. - Handle and resolve customer complaints, ensuring a positive resolution and maintaining customer satisfaction. 2. Retail Operations Support: - Collaborate with the retail team to ensure smooth operations and efficient customer service...

**The Role**: As a Customer Service Representative, you'd deliver exceptional service and solutions to customers through inbound call regarding billing inquiries, complaints, and through outbound call on latest updates in company’s product or services. Previous experience in a customer support role/Client support role is highly...

Customer Support cum Trainer Location - Kochi (Remote) salary - 25k immediate joiners preferred Experience - 1-2 years We rely on our Customer Support Specialists to maintain and grow our customer relationships through: Aides in identifying a customer issue and provides a solution.Creates a detailed record of client interactions.Maintains a current case...

As a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

**Responsibilities** - Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. - Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. - Creating and processing orders in a timely manner,...

**Roles & Responsibilities**: - Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers...

CustomerSupport AssociateMaleSalary:17000 to 22000 permonthLocation: Infopark Kakkanad KochiKeralaExperience:1 to 3 years in BPO / Customer Support voice process (Freshcandidates will be considered if they have fluency inEnglish)Qualifications:Excellentfluency inEnglish1to 3 years of experience in BPO or Customer Support voiceprocessStrongcommunication and...

Job Title: Customer Support Executive **Responsibilities**: - Providing information about our services and addressing any questions or concerns that customers may have. - Resolving customer issues and complaints in a timely and professional manner. - Collaborating with other team members to ensure that customer issues are resolved quickly and...

Customer Support Engineer(freshers) Job DescriptionYou will deliver Tier I technical support for customers and escalate critical issues to Tier II support.Understanding the tickets and issue those tickets to the concerned person.Providing accurate, valid, and complete information by using the right tools, methods, and processes.Ensuring a high...

Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...

Transight System Private Limited is looking for a enthusiastic Female Customer support executive. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. An outstanding customer support executive should possess a proven track record of successful customer...

Customer Support Engineer(freshers) Job Description • You will deliver Tier I technical support for customers and escalate critical issues to Tier II support. • Understanding the tickets and issue those tickets to the concerned person. • Providing accurate, valid, and complete information by using the right tools, methods, and...

**Company Name - Tekosol IT Solutions** **Job Title - Customer Support Executive** **Job Location - Cochin, Kerala** **Experience - Fresher/6 months experience** L1 staff job description: 1. Coordinating with Theatre operations team to solve L1 issues. Eg: Basic POS troubleshooting. 2. Coordinating with client IT team for basic configurations and...

**About Nirva**: Nivra (YC W21) is one of the fastest-growing startups in the Healthcare sector, founded by IIT Madras alumni. It is a young brand of Ayurveda and Yoga professionals, pioneers in holistic health, with the mission to help women embrace natural healing and lifestyle. At Nirva, we have a simple, albeit BIG mission: to make the world a healthier...

About us We Farmers Fresh Zone (FFZ), launched in 2016, is an Agri tech, purely B2C-focused farm-to-fork supply chain player offering fresh, safe-to-eat fruits and vegetables to consumers supported by a strong technology backbone and a differentiated business model in the last 2 years and proven scalability. With this humble initiative we are able to...