Customer Service Representative

5 months ago


Jamshedpur, India Five S Digital Full time

**Job description**

Role: Customer Service Department: Service & Operations

Employment Type: Full Time, Permanent Location - Jamshedpur

**Position Overview**:
**Key Responsibilities**:
In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour primary interaction is within your own team and your direct supervisorIn this role you will be given detailed instructions on all tasksThe decisions that you make impact your own work and are closely supervisedYou will be an individual contributor as a part of a team with a predetermined, narrow scope of work

Please note that this role may require you to work in rotational shifts.

**Qualifications**:

- High school or equivalent.
- Previous experience in a customer service or contact center role is a plus.

**Benefits**:
Fresher
- 10000 CTC PM and Experience - 16,500 CTC PM

**Shift**: 24*7 rotational, Flexible in night shift.

**Age limit**: 18 to 35 Years

**Interview Rounds**:HR Round->Operations Round->Versant->Client Validation

**Walk-in**: Zone 1 Mall, Reliance smart bazaar building Plot no-1560, NH-33, 3rd floor, PO, PS, Mango, Jamshedpur, Jharkhand 831012

HR calling Number-9431366341 (Simran)

Pay: ₹13,350.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person



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