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Customer Service Representative

1 month ago


Jamshedpur, Jharkhand, India Snaphunt Full time

About the Role

We are seeking a highly motivated and results-driven Customer Service Representative to join our Sales Support team.

Responsibilities:

  • Contribute to achieving sales targets by delivering exceptional customer service through outbound calls and communication.
  • Build strong relationships with customers, ensuring a positive and professional experience for each interaction.
  • Maintain a detailed understanding of our products and services to accurately answer customer inquiries and provide solutions.
  • Work collaboratively with colleagues to achieve shared goals and objectives.

About You

To succeed in this role, you will possess excellent communication and interpersonal skills, with a focus on active listening and clear presentation. You will also be proactive, resilient, and adaptable, with a strong ability to thrive in a fast-paced environment.

What We Offer

Our client is a cutting-edge provider of outsourced customer support solutions, offering a range of services including inbound and outbound customer service, technical support, sales, and back-office support. As a member of our team, you will have the opportunity to work with best-in-class talent, develop new skills, and enjoy flexible working options.

Salary Information

The estimated salary for this role is around $50,000 - $60,000 per year, depending on experience and qualifications. This figure is based on industry standards and takes into account the requirements and responsibilities of the position.