Retention Executive

Key Job Purpose Retention Manager will be responsible for improving the engagement of subscribed shippers and truckers in the BlackBuck platforms such that there is higher retention and renewals. Roles & Responsibilities: Analyse reasons for the low retention levels among different...

Our Crypto Department is currently looking for a **Conversion and Retention Executive** who will will be responsible for developing and executing strategies to optimize conversion rates and maximize customer retention for our organization. You will utilize your expertise in marketing, analytics, and customer behavior to drive customer engagement, loyalty,...

Our StoryZepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We are scaling up rapidly across India with operations live across Mumbai, Bangalore, Delhi, Noida, Ghaziabad, Gurgaon, Chennai, Pune, Kolkata, and Hyderabad.We are incredibly well funded we...

Our StoryZepto is a fast-growing startup that delivers groceries in 10 minutes flat through an optimized network of dark stores that we're building across the country! We are scaling up rapidly across India with operations live across Mumbai, Bangalore, Delhi, Noida, Ghaziabad, Gurgaon, Chennai, Pune, Kolkata, and Hyderabad.We are incredibly well funded we...

Job Summary (On Site)We are looking for “Associate Director – Customer Retention Management” with expertise in the Web Engage platform. The ideal candidate will be responsible for creating and implementing customer retention strategies and campaigns that drive engagement and increase customer lifetime value. The candidate should have a deep...

Job Summary (On Site)We are looking for “Associate Director – Customer Retention Management” with expertise in the Web Engage platform. The ideal candidate will be responsible for creating and implementing customer retention strategies and campaigns that drive engagement and increase customer lifetime value. The candidate should have a deep...

About us:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game-playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11Circle, the country’s fastest-growing fantasy sports platform.A pioneer in the...

About us:Games24x7 is India’s leading and most valuable multi-gaming unicorn. We’re a full-stack gaming company, offering awesome game-playing experiences to over 100 million players through our products - Rummy Circle, India’s first and largest online rummy platform, My11Circle, the country’s fastest-growing fantasy sports platform.A pioneer in the...

**Position** Executive/Sr. Executive **Location** Bangalore - Helios Business Park Marathahalli **Reporting to** Lead-Operations **Background to the role** We are planning to set up an In-house Contact centre for SMB Renewal Process. Below are the requirements: **Key Working Relationship** B2B/Customer relationships/management/Revenue...

**Job Title: HR Executive (Operations)** **Location**: Bangalore **Experience**: 2 to 4 years **Employment Type**: Full-time, Work from Office **Job Summary**: **Key Responsibilities**: - Manage and maintain employee documentation, including contracts, offer letters, and other HR-related paperwork. - Develop and execute onboarding programs for new hires,...

Job title: Sales and Retention Head (B2B)Reporting to:Business HeadExperience Range: 15 to 24 YearsLocation: BangaloreResponsibilities Duties:- Develop and implement effective sales strategies.- Lead nationwide sales team members to achieve sales targets.- Establish productive and professional relationships with key personnel in assigned customeraccounts.-...

upGrad is an online higher education platform that provides rigorous industry-relevantprograms designed and delivered in collaboration with world-class faculty and industry experts.We offer programs in diverse domains such as Data Science, Technology, Management, andmore, enabling working professionals to enhance their skills and advance their careers.In...

upGrad is an online higher education platform that provides rigorous industry-relevantprograms designed and delivered in collaboration with world-class faculty and industry experts.We offer programs in diverse domains such as Data Science, Technology, Management, andmore, enabling working professionals to enhance their skills and advance their careers.In...

Using CRM systems to manage relationships - Developing new ways to meet customers’ needs - Handling customer complaints - Overseeing the interactions between customers and key team members, such as Customer Service Representatives - Creating and executing retention campaigns - Developing marketing campaigns to attract new customers - Collaborating with...

**CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...

**CUSTOMER SUCCESS EXECUTIVE (B2B SaaS)** **The role** The Customer Success team works closely with customers to understand their business objectives and coordinate with internal departments (Sales, Product, Marketing, and Development) to ensure that we provide an amazing service experience and a great product for our customers. As a Customer Success...

**Position Title**:Customer Support Executive **CTC**:2.75LPA-3LPA **Exp**:Fresher **Location**:Bangalore, Mumbai, Jaipur **Working Mode**:Onsite **Primary Skill**:Finance Knowledge **Good to have**:Excellent Communication skills **Qualification**:BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM **Roles and Responsibilities: - ** - Provide technical support and...

**Customer Success Executive** **Experience: 2+ years** **Key Responsibilities** - Along with the Customer Success Manager, own the overall relationship with the customer base, which includes: initial onboarding and training, increasing adoption, ensuring retention, and ongoing satisfaction. - Customer’s first point of contact - work directly with the...

_**Job Description - Executive - DCS**_ The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department. Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls. Outbound Calls: Executive...

**About the Role**: We are looking for people who can take the ownership of the Customer success team and who love the job of making customers happy, who love making customers successful, an entrepreneurial spirit and passion for customer satisfaction and who can understand the pain of customers. The primary role of Customer Success would be to evaluate how...