Customer Support Executive
1 month ago
**Position Title**:Customer Support Executive
**CTC**:2.75LPA-3LPA
**Exp**:Fresher
**Location**:Bangalore, Mumbai, Jaipur
**Working Mode**:Onsite
**Primary Skill**:Finance Knowledge
**Good to have**:Excellent Communication skills
**Qualification**:BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM
**Roles and Responsibilities:
- **
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
Finance knowledge
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