Executive - Distributor & Customer Support
2 weeks ago
_**Job Description - Executive - DCS**_
The Executive will handle either of the 3 roles or a combination mentioned below as per the requirement of the department.
Inbound Calls: Executive will receive the calls at the DCS call centre and respond to the queries of the distributors or raise ticket as per the severity of the calls.
Outbound Calls: Executive will out call distributor as part for retention activities - Proactive / reactive in nature.
They would identify the reason, why distributor is inactive and propose solutions /convince them to return back to business.
Backend support - Respond to Mails and Tickets: Provide resolution to the mails received from the distributor. Raise and follow-up on tickets raised to other departments.
**Additional Responsibilities**:
Verify the documents of the distributors uploaded as per the KYC policy.
**Experience**
2 or more years of experience, in Call centre/BPO. Previous Experience with MLM companies in distributor support roles will be added advantage
**Job Types**: Full-time, Permanent
Pay: From ₹30,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Experience**:
- Call centre/BPO.: 2 years (preferred)
- MLM companies in distributor support role: 1 year (preferred)
**Language**:
- Language Proficiency English + any 2 languages (preferred)
Work Location: In person
-
Customer Support Executive
2 months ago
Bengaluru, India Aegis Customer Support Services Pvt Ltd Full timeResponsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the...
-
Customer Service Executive
1 month ago
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeCSA is required to take outbound calls related to seller requests, queries and complaints for giant e-commerce process. Pre - Requisites: 1. Must be an Indian Citizen and resident and should be 18-26 years of Age. 2. Must have excellent (Verbal) English communication skills and strong Hindi communication skills with no MTI. (Versant quality 3/4) 3. Should...
-
Mutual Fund Distributor Executive
1 month ago
Bengaluru, India 50Fin Private Limited Full timeThis role focuses on channel partner development across MFDs, Wealthtech and other financial distributors. - Drive sales growth by developing and maintaining positive relationships with channel partners and distributors. - Meet or exceed sales targets by developing and implementing sales plans and prioritizing activities to ensure targets are met. - Maintain...
-
Territory Business Executive
4 weeks ago
Bengaluru, India Sandesh Distributor Full timeIf you think that you can become part of our family you can post your resume at give E-mail addresses. we will get back to you as soon as possible. **Section for Territory Business Executive** Manipal ProLearn is delivering the Territory Business Executive job training program at its academy in Bangalore. In you are interested in the role as Territory...
-
Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full timeLooking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...
-
Customer Care Executive
4 weeks ago
Bengaluru, Karnataka, India Child Support Foundation Full timeManaging a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Maintaining a pleasant working environment for your team. **Salary**: ₹11,000.00 - ₹17,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...
-
Customer Support Executive
1 month ago
Bengaluru, Karnataka, India Info HR Solutions Full time**Company Overview** Info HR Solutions is a trusted HR partner, dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients. With a team of experts, we strive to be the best in the industry and deliver exceptional services. **Job Overview** We are hiring a Customer Support Executive to join our team at Info HR Solutions....
-
Customer Support Executive
1 month ago
Bengaluru, Karnataka, India Info HR Solutions Full time**Company Overview** Info HR Solutions is a trusted HR partner, dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients. With a team of experts, we strive to be the best in the industry and deliver exceptional services. **Job Overview** We are hiring a Customer Support Executive to join our team at Info HR Solutions....
-
Customer Support Executive
1 month ago
Bengaluru, Karnataka, India Ditio Sys Pvt Ltd Full time**Job Title**:Customer Support Executive **Company**: DitioSys Pvt Ltd **Location**: Bangalore, Karnataka, India **About Us**: DitioSys Pvt Ltd pioneers innovative solutions, driven by a commitment to excellence and customer satisfaction. **Your Role**: As a Customer Support Executive, you'll provide exceptional service, troubleshoot issues, and ensure...
-
Executive-customer Support
4 weeks ago
Bengaluru, Karnataka, India Happay Full time**Executive-Customer Support** **Job function** Operations **Employment Type** Full Time **Experience level** 0-3 **Location** - Bangalore, India**Workplace Type** Onsite **Must have skills** - customer support experience- Ability to work under pressure- Good verbal and written Communication skills- empathetic- customer centric**Good to have...
-
Customer Care Executive
1 month ago
Bengaluru, Karnataka, India Child Support Foundation Full timeProviding customers with clear instructions to resolve issues. - Relaying extensive product information to customers. - Rerouting customer calls to other departments when advanced solutions are needed. - Closing sales for the company. **Salary**: ₹11,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Rotational...
-
Customer Support Executive
1 month ago
Bengaluru, Karnataka, India Info HR Solutions Full time**Job description** **Company Overview** Info HR Solutions is a trusted HR partner, dedicated to providing tailored HR solutions to meet the unique workforce needs of our clients. With a team of experts, we strive to be the best in the industry and deliver exceptional services. **Job Overview** We are hiring a Customer Support Executive to join our team...
-
Customer Support Executive
1 month ago
Bengaluru, Karnataka, India EducoHire Full timeCustomer Support Executive needed in an Architectural Firm in Bengaluru (North). Immediate joining. Qualification - BBA/MBA/Journalism/Mass Communication **Job Roles and Responsibilities**: Connecting with highly prospective architects & Interior designers on behalf of clients from the building material industry. Fixing up meetings on a daily...
-
Distributor Sales Representative
1 month ago
Bengaluru, India Pinnacle Infotech Full timeJob Overview: As a Distributor Sales Representative at Pinnacle Plus, you'll be on the front lines, bringing our products directly to customers. Your enthusiasm, persuasive skills, and market knowledge will be instrumental in driving sales, building relationships, and contributing to the success of our brand. **Responsibilities**: Engage in active...
-
Customer Support Executive
1 month ago
Whitefield, Bengaluru, Karnataka, India Buzzworks Business Services Pvt Ltd Full timeDesignation: Customer Support Executive. Qualification: Any graduation. - Resolving customer complaints and queries related to insurance. - Providing detailed information to customers. - Following up with customers for any further information. **Requirements**: - Minimum 1 Year of experience as customer support executive (Insurance) in TPA industry. -...
-
Mutual Funds Distributor
2 days ago
Bengaluru, India PyjamaHR Full time**Introduction**: Join Goalstox, a dynamic financial technology startup at the forefront of goal-based investment management as a **Mutual Funds Distributor.** As MFD, you will play a pivotal role in helping investors achieve their financial goals. This is not your ordinary job; it's an opportunity to build your portfolio of investors, **earn lifelong...
-
Customer Support Executive
4 days ago
Bengaluru, Karnataka, India MarketStar Full timeCareers_ - site to apply._ Role: Customer Support Executive. Experience: 2 - 3 Years. Loaction: Bangalore. About Us: In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand,...
-
Customer Support Executive
4 weeks ago
Bengaluru, Karnataka, India ONTRACK TECHNOLOGIES PRIVATE LIMITED Full time**Job Description - Customer Support Executive** We are seeking a qualified Customer Support Executive to oversee a team of representatives dedicated to providing exceptional customer service and after-sales support. **Responsibilities**: The primary responsibilities of the Customer Support Executive include: 1. Demonstrated customer support or client...
-
Customer Support Executive
4 weeks ago
Bengaluru, Karnataka, India ASRTOHEMANT PRIVATE LIMITED Full timeCustomer Support Executive Voice & Non Voice - Domestic/International BPO / Voice Process / Customer Support Executive / Customer Service Executive / Customer Care Executive - Any 12th pass/ Undergraduate/ Graduate / Post Graduate - Comfortable with 24/7 Rotational Shifts - Comfortable with voice process - Comfortable with Bangalore Location - Fluency in...
-
Customer Support Executive
1 month ago
Bengaluru, Karnataka, India WeWave Technologies Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...