Help Desk Support

Company OverviewOutworks Solutions Private Ltd. is a 17-year-old company and a leader in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in CA, USA, and international offices across UK, Malaysia, and Hongkong, we have a strong global presence. In India, we have our corporate office at Noida, with branch offices at...

work location: DombivaliWe are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

work location: Dombivali We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

work location: DombivaliWe are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Company Overview Outworks Solutions Private Ltd. is a 17-year-old company and a leader in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in CA, USA, and international offices across UK, Malaysia, and Hongkong, we have a strong global presence. In India, we have our corporate office at Noida, with branch offices...

Helpdesk L1 (5 Positions) Location: Belapur, Navi Mumbai Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18),...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...

Company OverviewOutworks Solutions Private Ltd. is a 17-year-old company and a leader in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in CA, USA, and international offices across UK, Malaysia, and Hongkong, we have a strong global presence. In India, we have our corporate office at Noida, with branch offices at...

Helpdesk ExecutiveAccept Incidents / requests from workplace users for in-scope workplace support services through agreed modes / channels of communication.Log Incidents / requests in IT Service desk tool, onbehal of workplace users reaching to service desk through phone, email or web console of ITSM tool provided by bank.Ensure the tickets are recorded with...

Helpdesk Executive Accept Incidents / requests from workplace users for in-scope workplace support services through agreed modes / channels of communication. Log Incidents / requests in IT Service desk tool, onbehal of workplace users reaching to service desk through phone, email or web console of ITSM tool provided by bank. Ensure the tickets are...

Helpdesk ExecutiveAccept Incidents / requests from workplace users for in-scope workplace support services through agreed modes / channels of communication.Log Incidents / requests in IT Service desk tool, onbehal of workplace users reaching to service desk through phone, email or web console of ITSM tool provided by bank.Ensure the tickets are recorded with...

**Venue: - ** F-wing, ground floor, Akshar Business Park, Sector 19F Vashi Rd, Sector 19F, Vashi, Navi Mumbai, Maharashtra 400703 **Contact Person**: - Mihir **Details need to ask to client during kick off call** **During kick off meeting along with Technical panel preferred - Roles Req understanding - Help Desk Executive Experience details Min Max -...

Whistling Woods International (WWI) is India’s premier Film, Communication & Creative Arts Institute. Since its inception in 2006, WWI has successfully delivered world-class education in all creative and technical aspects of filmmaking. Located inside Mumbai’s Film City Complex, students receive hands-on instruction in the discipline they want to...

**Greeting from Amsys IT Services PVT LTD** **Position: - IT Helpdesk Support** **Job Location: -Thane (Work from the office)** **Job timing: - 5:30pm-2:30am, 7:30pm-4:30am.** **(After daylight saving: - 6:30pm - 3:30am, 8:30pm - 5:30am)** **Experience: - 2+ yrs. experience in IT Helpdesk Support** **Notice Period: - Immediately/15 days can...

Managing and prioritizing help desk tickets - Generating sign ins for new hires during the onboarding process - Determining the best solution based on the issue and details provided by customers - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. - Manage...

Job DescriptionExp : 3 – 5 years Location : Mumbai – Vikhroli office (WFO) Ready to work in Rotational Roles and Responsibilities :  • Daily user support for all IT issues including maintenance and support. • Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool. • Field incoming...

Job DescriptionExp : 3 – 5 yearsLocation : Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities : • Daily user support for all IT issues including maintenance and support.• Provide effective and efficient support to our users while logging this information in our Service Desk ticketing tool.• Field incoming help...

As a PhonePe Merchant Help Desk Executive, your primary responsibility will be to provide assistance and support to merchants who use the PhonePe platform for their business transactions. Key Responsibilities: Handle inbound calls and emails from merchants who require assistance with their PhonePe transactions. Provide prompt and accurate resolution of...

As a PhonePe Merchant Help Desk Executive, your primary responsibility will be to provide assistance and support to merchants who use the PhonePe platform for their business transactions.Key Responsibilities:Handle inbound calls and emails from merchants who require assistance with their PhonePe transactions.Provide prompt and accurate resolution of merchant...

Overall Role Objective:Strategic Thinking & LeadershipEffective mix of strategic and tactical thought process. To be a dedicated individual who performs administrative and clerical duties.Section III: Key Responsibilities and Accountabilities of the roleRoleKey AccountabilitiesThe Helpdesk Executive is responsible for maintaining club, banquet and complaint...