REF34152H - 3 - 5 years - CRM L1 - L2 Support IT Help desk / IT Service desk - Mumbai (WFO)

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

Job DescriptionExp :5 – 7 yearsLocation :Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities :• Act as a subject matter expert responsible for providing advanced technical support and guidance for complex issues related to Microsoft Dynamics 365 applications or any CRM application• Working at the highest level of...

**Company Profile**: Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging & collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. **Location**: - Airoli and Goregoan. Please find the below JD: - Should have fair knowledge of IT Help desk/service desk role. Good...

Job DescriptionExp : 5 – 7 yearsLocation : Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities : • Act as a subject matter expert responsible for providing advanced technical support and guidance for complex issues related to Microsoft Dynamics 365 applications or any CRM application• Working at the highest level of...

Job DescriptionExp : 5 – 7 yearsLocation : Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities : • Act as a subject matter expert responsible for providing advanced technical support and guidance for complex issues related to Microsoft Dynamics 365 applications or any CRM application• Working at the highest level of...

Job DescriptionExp : 5 – 7 years Location : Mumbai – Vikhroli office (WFO) Ready to work in Rotational Roles and Responsibilities :  • Act as a subject matter expert responsible for providing advanced technical support and guidance for complex issues related to Microsoft Dynamics 365 applications or any CRM application • Working at the highest...

**Designation/Title** Helpdesk/Desktop **Sub-Band** Off-roll **Education Qualifications** BE/BTech/Diploma **Certifications** ITIL, MCSE preferred **Experience** 2 to 3+ Years of experience in relevant field **Key/Major Activities** - Basic understanding of typical enterprise customer environment - Opening and closing trouble tickets - Take remoted...

Job DescriptionExp :5 – 7 yearsLocation :Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities :• L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical...

Job DescriptionExp :  5 – 7 years Location :  Mumbai – Vikhroli office (WFO) Ready to work in Rotational Roles and Responsibilities :  • L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and...

Job DescriptionExp : 5 – 7 yearsLocation : Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities : • L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and...

We are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

**Skills**: 'Client/guest handling', 'excellent Englsih verbal communication', 'knowledge of MS office', 'time management', 'providing solutions', 'grooming' **Qualification**: Diploma in Hospitality/Commerce Graduate. **Work Hours**: 9 hours **Salary**: 18000 -20000 **Experience Required**: +1 Year **Industry**: Facility Services **Details**: 1. Job...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality serviceto vendors while driving process improvements and maintaining compliance with company standards.Key Result AreasOperational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve issues...

**Posted Date : August 31,2023** *** **3** *** **to** **4 yrs** **(Experience)** *** **Not Disclosed** **Location**: **India, Maharashtra, Mumbai** **Skill Required**: **ITIL Concepts,communication skills,Desktop Support,Networking** **Good Knowledge in ITIL Concepts & hands-on experience in ITSM service desk. Good Experience in Handling Remote Desktop...

Job DescriptionExp :5 – 7 yearsLocation :Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities :• L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical...

Job DescriptionExp :5 – 7 yearsLocation :Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities :• L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical...

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

L1 L2 support role.Job description:| Server laptop configuration | Emails setup | Cyber Security checks | Anti-Virus setup & remote monitor | Daily troubleshooting | Collaborate with Vendors | Remote Monitoring of Firewalls | Assist in Cyber security Management | IT Asset management |Edu : GraduationCertifications : CCNA | CCNP | MCSE |Notice : Immediate /...

Job DescriptionExp : 5 – 7 years Location : Mumbai – Vikhroli office (WFO) Ready to work in Rotational Roles and Responsibilities :  • L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and...

Job DescriptionExp : 5 – 7 yearsLocation : Mumbai – Vikhroli office (WFO)Ready to work in RotationalRoles and Responsibilities : • L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and...