Help Desk Support

ESSENTIAL JOB FUNCTIONSProvide first level contact via phone, email, or web chat and convey resolution to client issues related to computer systems, software and hardware.Properly escalate unresolved queries to next level support.Track, route, and redirect problems to correct resources.Write and perform training sessions for computer users.Maintain daily...

ESSENTIAL JOB FUNCTIONS Provide first level contact via phone, email, or web chat and convey resolution to client issues related to computer systems, software and hardware. Properly escalate unresolved queries to next level support. Track, route, and redirect problems to correct resources. Write and perform training sessions for computer users. ...

ESSENTIAL JOB FUNCTIONS Provide first level contact via phone, email, or web chat and convey resolution to client issues related to computer systems, software and hardware. Properly escalate unresolved queries to next level support. Track, route, and redirect problems to correct resources. Write and perform training sessions for computer users. ...

Helpdesk L1 (5 Positions) Location: Belapur, Navi Mumbai Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions Should be skilled in following: Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18),...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality serviceto vendors while driving process improvements and maintaining compliance with company standards.Key Result Areas1. Operational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality serviceto vendors while driving process improvements and maintaining compliance with company standards.Key Result AreasOperational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve issues...

To ensure effective management and smooth operations of the Vendor Support Help Desk, providing high-quality serviceto vendors while driving process improvements and maintaining compliance with company standards.Key Result AreasOperational Excellence: Lead the Vendor Support Help Desk team to ensure efficient response to vendor inquiries and resolve issues...

Any graduate female with knlowlage of heldesk experince in hardware/ software industry. Location : vikhroli, Mumbai Exp: 1 years as helpdesk will prefered **Essential Job Functions** 1.Incident Management 2.Team Management 3.Communication skills 4.Provide Remote Support - L1 Calls 5.Escalate the Issues 6.Report Management 7.Training Staff /...

Your Title: IS Help Desk TechnicianJob Location: Mumbai, IndiaOur Department: Corporate Information SystemsAbout the RoleAre you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently?The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This position is perfect for...

Your Title: IS Help Desk Technician Job Location: Mumbai, India Our Department: Corporate Information Systems About the Role Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently? The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS. This...

Your Title: IS Help Desk Technician Job Location: Mumbai, India Our Department: Corporate Information Systems About the Role Are you interested in technology and enjoy solving problems so that customers can get back to work quickly and efficiently? The IS Help Desk Technician is a key player on the front lines of Trimble Corporate IS....

Whistling Woods International (WWI) is India’s premier Film, Communication & Creative Arts Institute. Since its inception in 2006, WWI has successfully delivered world-class education in all creative and technical aspects of filmmaking. Located inside Mumbai’s Film City Complex, students receive hands-on instruction in the discipline they want to...

JD - Technical Help DeskPosition - Contract - 2 YearsLocation - Navi MumbaiEducation Level - Any Technical Graduate - Bsc/BCA etcJob Description -Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution...

JD - Technical Help Desk Position - Contract - 2 Years Location - Navi Mumbai Education Level - Any Technical Graduate - Bsc/BCA etc Job Description - Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote troubleshooting through diagnostic techniques and pertinent questions Determine the best...

JD - Technical Help DeskPosition - Contract - 2 YearsLocation - Navi MumbaiEducation Level - Any Technical Graduate - Bsc/BCA etc Job Description -Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution...

JD - Technical Help DeskPosition - Contract - 2 YearsLocation - Navi MumbaiEducation Level - Any Technical Graduate - Bsc/BCA etc Job Description -Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the best solution...

Managing and prioritizing help desk tickets - Generating sign ins for new hires during the onboarding process - Determining the best solution based on the issue and details provided by customers - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. - Manage...

**Responsibilities** - Perform remote troubleshooting through diagnostic techniques and pertinent question Determine the best solution based on the issue and details provided by customers - Walk the customer through the problem-solving process - Direct unresolved issues to the next level of support personnel - Provide accurate information on IT products or...

Overview: At HNR Tech, we pride ourselves on a team of driven and passionate colleagues committed to excellence. Operating within a performance-driven culture, we emphasize collaborative review and feedback, fostering a dynamic workplace where innovation thrives. As a Helpdesk Support Engineer, you will lead our helpdesk team, ensuring they are equipped to...