Help Desk Support
3 weeks ago
Helpdesk L1 (5 Positions)
Location: Belapur, Navi Mumbai
Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 1 year of in-scope solutions experience in the field of Banking IT domain / support of related solutions
Should be skilled in following:
Knowledge of Finacle Menu Options (CBS 7.0.25/ UBS version 10.2.18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank
Knowledge of Core Banking Solutions, banking support Troubleshooting of issues observed/reported on day to day basis
Working knowledge on Service Ticketing/ Management Solutions
Minimum One year experience of working in Similar Projects as Application L1 at Scheduled Commercial Banks in India.
With Regards'
Nithesh Kumar S
9136485275
Enlink Managed Services Pvt Ltd.
**Salary**: ₹25,000.00 - ₹30,000.00 per month
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
Ability to commute/relocate:
- Navi Mumbai, Raigarh - 410210, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Help desk: 1 year (required)
- Banking: 1 year (required)
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