Remote Services Desk

Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Service Desk Location: Ahmedabad/ Mumbai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education **Job...

Required Skills: Service desk & Voice support, Good Communication skill. - Good-to-Have - 1 to 2 years relevant experience The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line...

Desired QualitiesExcellent interpersonal skills & communication skillsShould have planning & organizing skillsShould handle customer queries efficientlyExposure working for an IT companies under remote service desk/technical supportExposure to ITIL based work environmentAbility to work in rotating shiftQualification CriteriaDiploma or Degree holderMinimum 2...

Experience : Minimum - 1year+ - Excellent problem-solving and communication skills - Should have excellent communication in English - 6 days working - Managed a team size of minimum 6 -7 Engineers - Monitoring all escalated calls of engineers & updating the same - Measure Performance of Service Desk Team - Balanced workload across the Service Desk Team -...

Desired Qualities Excellent interpersonal skills & communication skills Should have planning & organizing skills Should handle customer queries efficiently Exposure working for an IT companies under remote service desk/technical support Exposure to ITIL based work environment Ability to work in rotating shift Qualification Criteria Diploma or Degree holder...

Desired Qualities Excellent interpersonal skills & communication skills Should have planning & organizing skills Should handle customer queries efficiently Exposure working for an IT companies under remote service desk/technical support Exposure to ITIL based work environment Ability to work in rotating shift Qualification Criteria Diploma or...

Over the last 20 years, Ares’ success has been driven by our people and our culture. Today, our team is guided by our core values - Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy - and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...

Opening: 5 Nos.- Job ID: 59272- Employment Type: Full Time- Reference: - Work Experience: 1.0 Year(s) To 5.0 Year(s)- CTC Salary: 1.00 LPA TO 3.00 LPA- Function: IT Software - Client Server- Industry: IT-Software/Software Services- Location: - Navi-mumbai Posted On: 17th May, 2023 **Hello, Greetings from MM Management!! I am Krishna from MM Management....

Support end users and IT equipment for all onsite and remote corporate employees. Monitor and respond to ticketing system requests and incidents in accordance with Service Desk guidelines - Triage and drive incident resolution - Perform installation, configuration, and upgrades of desktop/client hardware and software - Create and maintain technical/process...

Help Desk Support Required Help Desk Specialist responsibilities include: - Providing first level contact and convey resolutions to customer issues - Properly escalating unresolved queries to the next level of support - Tracking, routing and redirecting problems to correct resources **Responsibilities**: - Provide first level contact and convey...

Downloading, installing and configuring software to meet user requirements. - Testing and updating existing software. - Escalating advanced IT support cases. - Maintaining IT documentation including network and user details. - Documenting records of actions taken. - Fixing hardware issues including replacing equipment and peripherals such as computers,...

**Job description-** 1. Good understanding of Microsoft tools like excel, ppt, word & Office 365 2. Ability to consolidate and report the overall progress of tickets raised with trends. At least the ability to follow a template provided by the business teams. 3. Good coordination skills where one can regularly follow up on open items and keep a track of...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service Desk...

Hello, Greetings for the day !!! Tridat Technologies is hiring "IT Service Desk" for one of the advanced technology solutions company catering to the needs of the Banking, Mobility, Payments and Government sectors. **Qualifications**: Any graduate **Experience**: 2+ yrs **Roles & Responsibilities**:- Must have experience in Technical IT Service Desk...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with business...

Description and Requirements Highly motivated individual with a proven track record to deliver results and lead a team through change and challenging circumstances 7+ years experience as a People Manager in an IT production Service Desk support/Service Desk environment Proven ability to build and maintain strong working relationships with...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...