Service Desk

Managing and prioritizing help desk tickets - Generating sign ins for new hires during the onboarding process - Determining the best solution based on the issue and details provided by customers - Providing IT networks and customer services to users inside and outside the company. - Guide users with step-by-step instructions to resolve the issues. - Manage...

Job Details Requirement Type Permanent Job Title Service Desk Engineer Job Level Middle Management Job Description Service Desk Engineer No. of Openings 2 Job Domain IT Experience - Minimum - Maximum Desk Engineer Expected Date Of Joining 2023-10-03 Joining Time 15 Days Salary 36000 Work Locations Mumbai City Required skills Service Desk...

Operational Management: ? The application service desk lead will include hands on technical support work related to the Incident, Problem management process in IT environments. ? This position will perform tier-2 escalation support and act as the point of contact in the incident management for all application incidents query /escalations. ? The application...

Desired QualitiesExcellent interpersonal skills & communication skillsShould have planning & organizing skillsShould handle customer queries efficientlyExposure working for an IT companies under remote service desk/technical supportExposure to ITIL based work environmentAbility to work in rotating shiftQualification CriteriaDiploma or Degree holderMinimum 2...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve efficiency...

Notice Period: Immediate to 15 Oversee the daily operations of the service desk team, ensuring timely and effective resolution of user issues and requests.- Manage and prioritize service desk tickets, assigning tasks to team members and monitoring progress to meet SLA targets.- Develop and implement service desk processes and procedures to improve...

Job Description The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible.The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

Job DescriptionThe Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern between 09:00 AM...

Job Description The Service desk analyst provides a point of communication to the users and a point of coordination for several IT groups and processes. The objective of the service desk analyst is to restore “normal service” to the users as quickly as possible. The successful candidate will be required to work in rotational shift pattern between...

Company Description NEC Software Solutions (India) is part of NEC Corporation, a Japanese multinational company that brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses, and society. We bring more than 30 years of experience in delivering end-to-end IT services. By leveraging our...

Company DescriptionNEC Software Solutions (India) is part of NEC Corporation, a Japanese multinational company that brings more than 100 years of expertise in technological innovation to provide solutions for empowering people, businesses, and society.We bring more than 30 years of experience in delivering end-to-end IT services. By leveraging our knowledge...

Desired Qualities Excellent interpersonal skills & communication skills Should have planning & organizing skills Should handle customer queries efficiently Exposure working for an IT companies under remote service desk/technical support Exposure to ITIL based work environment Ability to work in rotating shift Qualification Criteria Diploma or Degree holder...

Desired Qualities Excellent interpersonal skills & communication skills Should have planning & organizing skills Should handle customer queries efficiently Exposure working for an IT companies under remote service desk/technical support Exposure to ITIL based work environment Ability to work in rotating shift Qualification Criteria Diploma or...

**Location: Pune** **Employment Type: full-time** **Designation: Service Desk Administrator** **Job Details**: Monitoring team Roles & Responsibilities - Working 24*7*365 - SCOM Operation Console Monitoring - Administration of SCOM Tool - Monitoring and Administration of All Servers and Services for Dev, Stg & Prod Environment - Dev Environment...

**JD for that Profile-** - 3-4 Yrs Hands-on exp as service Desk Engineer - knowledge or experience o**n Manage engine ticketing tool preferable**.. - L1 basic troubleshooting on EUS- Like MS office/outlook etc - Good communication skills. - Customer Interaction, - Knowledge on ITIL. - **Females are only required** Thanks Varsha Easwaran 9869816404 **Job...

**Salary**: ₹20,000.00 - ₹35,000.00 per month Day range: - Monday to Friday Shift: - Night shift - UK shift - US shift Ability to commute/relocate: - Navi Mumbai, Thane - 400701, Maharashtra: Reliably commute or planning to relocate before starting work (required) **Experience**: - IT service Desk: 2 years (preferred) Work Location: One...

Hiring for **Front Desk Executive** for a Hospital & Research Center in Mumbai. - **Please check the JD before applying.**_ **Job Location**: Bandra West and Mulund West, Mumbai **Interview Location**: Mulund West, Mumbai **Job timing**: 10 AM to 8 PM or 11 AM to 9 PM Excellent Communication skills are required You will be the first point of contact for...