Service Desk Administrator

**Required Experience** **Global Service Desk - 9-15 Years** **Location: Pune( WFO)** **Qualifications and Educational Requirement** - 7+ years of progressive/management work experience in the global technology industry. - Experience in managing teams of 15+ members. - Prior experience in a supervisory/management role within a service desk environment. -...

Walnut Child Development Clinic is looking for a **Receptionist/Administrator** for its growing needs. Job Role 1. Organizing and scheduling appointments for doctors 2. Answering incoming calls & responding to messages 3. Making Follow-up Calls 4. Explaining to the client about the services & responding to requests for information 5. Maintaining the...

Greetings from TCS !!! TCS has been a great pioneer in feeding the fire of young Techies like you. We are a global leader in the technology arena and there-s nothing that can stop us from growing together. Role: Service Desk Location: Ahmedabad/ Mumbai Experience Range: 4-7 years Educational Qualification : 15 Years of Full Time Education **Job...

Walnut Child Development Clinic is launching new project in Kharadi, Tithe Nagar, Pune which is focused on Adult Neuro Physiotherapy and is looking for a **Receptionist/Administrator** for its growing needs. Salary Structure - 10,000/- to 12,000 per month Job location - Kharadi, Tithe Nagar Working hours - 6 - 7 hours per day Working days - Monday to...

Experience : Minimum - 1year+ - Excellent problem-solving and communication skills - Should have excellent communication in English - 6 days working - Managed a team size of minimum 6 -7 Engineers - Monitoring all escalated calls of engineers & updating the same - Measure Performance of Service Desk Team - Balanced workload across the Service Desk Team -...

Required Skills: Service desk & Voice support, Good Communication skill. - Good-to-Have - 1 to 2 years relevant experience The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfilment process in line...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

Exp : 2.5yrs to 5yrsService deskSQLNetwork

Exp : 2.5yrs to 5yrsService deskSQLNetwork

**Responsibilities**: **Guest Relations**:Greet guests warmly and provide information about hotel services and amenities. Handle guest inquiries, requests, and concerns with professionalism and courtesy. **Check-In and Check-Out**:Process guest check-ins and check-outs efficiently, ensuring accurate information and timely service. Verify and collect payment...

Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become...

Role PurposeThe purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives Do Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance, the escalation point for Service Desk Analyst II and Service Desk Analyst in...

Support end users and IT equipment for all onsite and remote corporate employees. Monitor and respond to ticketing system requests and incidents in accordance with Service Desk guidelines - Triage and drive incident resolution - Perform installation, configuration, and upgrades of desktop/client hardware and software - Create and maintain technical/process...

**- Greet and welcome visitors with professionalism and courtesy, ensuring a positive experience for all guests. - Maintain cleanliness and organization at the front desk area, ensuring a tidy and welcoming reception area at all times. - Coordinate travel arrangements for employees, including booking flights, hotels, transportation, and other accommodations...

Service Desk Analyst. This role will provide support to users of the for the Student Information System implemented across all onboarded School Districts in Ontario. The Service Desk Analyst will:Analyze and resolve technical problems for School Districts Acts as technical resource for L1 staff in troubleshooting, diagnosing and resolving incidents for all...