Help Desk
1 month ago
**Key Responsibilities**:
- Document and track issues using systems
- Escalate complex issues to appropriate teams as necessary.
- Assist with user account management and access issues.
- Collaborate with team members to improve service process
**Qualifications**:
- Bachelor’s degree
- Previous experience in a help desk or customer support role.
- Strong understanding of computer systems
- Excellent communication and interpersonal skills.
- Problem-solving skills and a customer-oriented mindset.
- Ability to work independently and as part of a team.
Pay: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Shift:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Expected Start Date: 10/10/2024
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