Help Desk

3 months ago


Hinjewadi Pune Maharashtra, India Kasturi Housing Pvt Ltd Full time

**Key Responsibilities**:

- Document and track issues using systems
- Escalate complex issues to appropriate teams as necessary.
- Assist with user account management and access issues.
- Collaborate with team members to improve service process

**Qualifications**:

- Bachelor’s degree
- Previous experience in a help desk or customer support role.
- Strong understanding of computer systems
- Excellent communication and interpersonal skills.
- Problem-solving skills and a customer-oriented mindset.
- Ability to work independently and as part of a team.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Expected Start Date: 10/10/2024


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