Help Desk Support

Responsibilities - Provide first level contact and convey resolutions to customer issues - Properly escalate unresolved queries to the next level of support - Track, route and redirect problems to correct resources - Update customer data and produce activity reports - Walk customers through problem solving process - Follow up with customers, provide feedback...

Job Summary: We seek a skilled Help Desk Support Specialist to join our team at Quess Corp Limited.Key Responsibilities:Accept Incidents / requests from workplace users for in-scope workplace support services through agreed modes / channels of communication.Log Incidents / requests in IT Service desk tool, on behalf of workplace users reaching to service...

work location: DombivaliWe are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firms front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...

Job Title: Help Desk SpecialistWe are seeking a highly skilled Help Desk Specialist to join our team at HRFA Global Solutions LLP.Key Responsibilities:Provide technical support to users in an efficient and accurate manner.Solve basic technical problems and provide support for all assigned areas.Maintain high levels of customer satisfaction.Properly escalate...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. Must be fluent in Marathi. **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - Strong communication specifically Marathi. - Proficiency with Advance excel...

Company OverviewOutworks Solutions Private Ltd. is a 17-year-old company and a leader in IT Staffing, Software Consulting, and IT Infrastructure Managed Services. With headquarters in CA, USA, and international offices across UK, Malaysia, and Hongkong, we have a strong global presence. In India, we have our corporate office at Noida, with branch offices at...

**Help desk** **Experience**: 2-3 years in customer service, incl. calling. **Must be fluent in Marathi and Advance Excel.** **Responsibilities**: Handle 80-90 calls/day, troubleshoot issues, maintain records, collaborate with teams. **Requirements**: - Ability to work in a fast-paced environment. - **Strong communication specifically Marathi.**: -...

**Job Title** Help desk executive **Job Description Summary** **Job Description

We are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will be responsible for providing technical support and assistance to our customers.Key responsibilities will include:Answering customer inquiries and resolving technical issuesProviding technical support and guidance to customers via phone, email, or...

Crest Help Desk Executive RoleThis role is responsible for providing administrative and clerical support to the team. The successful candidate will be responsible for maintaining club, banquet, and complaint management, as well as monitoring office administration and compliant management.Key ResponsibilitiesManage club, banquet, and complaint...

**Company Profile**: Konverge Technologies Pvt Limited is a leading player in networking, computing, messaging & collaboration. Konverge is uniquely positioned to deliver end-to-end IT Infrastructure solutions and services. **Location**: - Airoli and Goregoan. Please find the below JD: - Should have fair knowledge of IT Help desk/service desk role. Good...

**Key Responsibilities**: - Document and track issues using systems - Escalate complex issues to appropriate teams as necessary. - Assist with user account management and access issues. - Collaborate with team members to improve service process **Qualifications**: - Bachelor’s degree - Previous experience in a help desk or customer support role. -...

Job OverviewWe are seeking a highly skilled Help Desk Specialist to join our team at Protera Technologies. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Estimated Salary Range:Rupees 6-8 lakhs per annum based on experience and qualifications.About the RoleAs a...

WE ARE HIRING Job designation: - Resort Help Desk Job location: - Nashik, Maharashtra **Salary**: - 15,000- 20,000 per month **Experience**: - Total experience: - 5 years of experience in customer service, preferably in a resort or hotel setting. - Minimum experience: - 2-3 years of customer service experience. Education: - High school diploma or...

About the Role:We are seeking a skilled Help Desk Technician to join our team. As a Help Desk Technician, you will provide technical assistance to our customers, troubleshooting and resolving issues with our computer systems and applications.Key Responsibilities:Provide technical support to customers via phone, email, and in-personTroubleshoot and resolve...

Duties & Responsibilities: - Provide technical assistance with computer hardware and software - Resolve issues for staff via phone, in person, or electronically - Log bugs and enhancement requests - Perform hardware and software installations, configurations and updates as needed - Resolve technical issues in a timely manner using available resources within...

**Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

This profile requires him/her to work closely with the Delivery Team to manage relationships with clients. **Duties** - Building and maintaining relationships with clients and key personnel within customer companies - Letting customers know about other products of the company offers. - Attending meetings with clients to build relationships with existing...

Job DescriptionAs a Help Desk Executive at Quess Corp Limited, you will be responsible for providing exceptional customer support to workplace users.Key Responsibilities:Accept incidents and requests from users through agreed modes of communication.Log incidents and requests in the IT Service Desk tool, ensuring accurate information is recorded.Assign...

Job DetailsAt Six Sigma, we are seeking a skilled Service Desk Engineer to join our team. This is a permanent position with a middle management level and a salary of $36000.Key Responsibilities:Provide technical support to our customers via phone, email, and in-person.Respond to and resolve technical issues in a timely and professional manner.Collaborate...