Resort Help Desk
3 weeks ago
WE ARE HIRING
Job designation:
- Resort Help Desk
Job location:
- Nashik, Maharashtra
**Salary**:
- 15,000- 20,000 per month
**Experience**:
- Total experience:
- 5 years of experience in customer service, preferably in a resort or hotel setting.
- Minimum experience:
- 2-3 years of customer service experience.
Education:
- High school diploma or equivalent required.
Skillset:
- Good communication skills
- Proficiency with MS Office
- Proficient in using reservation systems
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile introduction**:
Join our dynamic team at [Resort Name] as a Resort Help Desk Representative As the first point of contact for our guests, you'll play a crucial role in ensuring an exceptional experience from the moment they arrive. If you thrive in a customer-centric environment, have excellent communication skills, and enjoy working in a picturesque resort setting
**Responsibilities**:
- Greet and assist guests with check-in and check-out procedures.
- Provide information about resort amenities, services, and local attractions.
- Handle guest inquiries, concerns, and requests promptly and professionally.
- Utilize reservation systems to manage bookings and room assignments.
- Coordinate with other departments to fulfill guest needs and resolve issues.
- Maintain a positive and welcoming atmosphere at the help desk.
**Requirements**:
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations with composure and professionalism.
- Strong organizational and multitasking abilities.
- Willingness to work flexible hours, including weekends and holidays.
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7028272239
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