Customer Success Associate
3 months ago
We're Hiring Customer Success Associate - Pune (Onsite) - Immediate Joiners
Are you a driven BE/BCA/MCA graduate with 0-1.5 years of experience in IT ? Do you have excellent communication skills and a passion for engaging with customers? Join Celoxis and be part of a dynamic team
Key Responsibilities:
- Collaborate with product specialists to find creative solutions to customer business problems.
*Follow-up with customers to ensure their issues have been resolved to their satisfaction.
- Engage in remote web sessions to troubleshoot technical issues at customers' end.
- Absorb pressure and keep calm ☺
What We're Looking For: Bachelor's degree in Computer Science, Engineering, or a related field.
*Excellent communication skills
- Excellent comprehension skills with the ability to read between the lines.
- Strong organizational & multitasking abilities
- Adaptability to work in shifts.
*Immediate joiners
How to Apply:
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹293,521.17 - ₹500,000.00 per year
**Benefits**:
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Rotational shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Shift allowance
Work Location: In person
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