Customer Success Associate

6 months ago


Malad Mumbai Maharashtra, India Equity Data Science Full time

**Job Type**:Full Time**Job Location**:Malad Mumbai**Experience**:1 - 2 Years**Shift Timings**:05:30 am to 02:30 pm (Hybrid)**About the Role**:
We are looking for a Customer Success associate with strong experience in client management, customer success, support or account management. One should have a strong understanding of investment management workflows and operations, client facing experience and ability to manage multiple projects and work collaboratively.

***:
**Responsibilities**:

- Answering day to day client queries and providing creative solutions
- Working on large scale project that optimize our clients’ workflows
- Training clients on the EDS platform
- Helping to improve client documentation, writing help articles, or creating how to videos
- Becoming an expert on the EDS platform

***:
**Desired Skills / Qualifications**:

- Experience of working at financial services/technology company((ie FactSet, MSCI, Enfusion, S&P, etc).
- Ability to manage multiple projects and work collaboratively.
- Should have excellent writing and verbal communication skills.

***:
**Benefits and Perks**:

- Atmosphere of growth and opportunity
- Collaborative culture of smart, young and dedicated people
- Super modern WeWork office with the cappuccino on tap, ping pong tables, and exciting atmosphere
- Other perks and employee benefit



  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate** Designation: Customer Service Associate **Job Type**: Full Time Shift: Night Shift ( 9 Hrs rotational between 8pm to 8am) Work Experience: Minimum 2 years in International voice process - (Preferrable from US health care) Educational Qualification: Graduate or equivalent **Salary**: 25k-32K gross salary Managing incoming...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    **About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    **About Us**: At [Your Company Name], we are dedicated to providing exceptional food products and services to our valued customers. Our team is passionate about culinary excellence and customer satisfaction. We are seeking a motivated and detail-oriented Customer Success Associate with Tally skills to join our dynamic team and contribute to our mission of...


  • Mumbai, India Polymerupdate Full time

    Company Description Polymerupdate, a trade name under Shalimar Infotech Private Limited (SIPL), has been providing price assessments and big business data in the petrochemical industry for over 2 decades. Polymerupdate's daily petrochemical news and price assessments are used as benchmarks for contract settlements in South Asia, South East Asia, and...


  • Mumbai, India Polymerupdate Full time

    Company DescriptionPolymerupdate, a trade name under Shalimar Infotech Private Limited (SIPL), has been providing price assessments and big business data in the petrochemical industry for over 2 decades. Polymerupdate's daily petrochemical news and price assessments are used as benchmarks for contract settlements in South Asia, South East Asia, and the...


  • Mumbai, India Polymerupdate Full time

    Company Description Polymerupdate, a trade name under Shalimar Infotech Private Limited (SIPL), has been providing price assessments and big business data in the petrochemical industry for over 2 decades. Polymerupdate's daily petrochemical news and price assessments are used as benchmarks for contract settlements in South Asia, South East Asia, and...


  • Mumbai, India Polymerupdate Full time

    Company Description Polymerupdate, a trade name under Shalimar Infotech Private Limited (SIPL), has been providing price assessments and big business data in the petrochemical industry for over 2 decades. Polymerupdate's daily petrochemical news and price assessments are used as benchmarks for contract settlements in South Asia, South East Asia, and the...


  • Andheri, Mumbai, Maharashtra, India Awarathon Awareness Initiatives Pvt. Ltd Full time

    We at Awarathon are looking for, a passionate and entrepreneurial personnel, for Customer Success Associate. He must not only be interested in building Brand Awarathon with customer centricity but also exhibit the urge of making a difference in the sales technology space. About Awarathon! We are a first-of-its-kind AI-enabled, video role-play platform...


  • Mumbai, Maharashtra, India Wave HR and Advisory Private Limited Full time

    We have Urgent Job opportunities For the Position given below: - Job Title -Customer Success Associate CTC- 3 -5LPA Industry Preferred - NBFC/ BFSI Job Location - Andheri East Working Days - 5 days -(WFH) Education Details - Graduation Shifts Timings - 9.30am to 6.30 pm Job Description - Run Process for onboarding corporate clients onto Healthysure...


  • Powai, Mumbai, Maharashtra, India LineupX Full time

    **About LineupX**: LineupX is an advanced AI-Powered SaaS platform designed for ed-tech companies, revolutionizing their placement processes. Our platform helps high-growth ed-tech companies and Training and Placement organizations streamline their placement workflow and connect with thousands of potential employers. Recognized as a high-potential startup by...


  • Pune, Maharashtra, India Triedge Solutions Full time

    Customer Success Associate **JOB ROLE**: - _Paid-Fixed-Range _ 6000 - 15000 Monthly The stipend is based on the interview **Job Types**: Full-time, Fresher, Internship Contract length: 6 months Pay: ₹6,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance Schedule: - Day shift Supplemental Pay: - Performance bonus Work Location: In...


  • Kharadi, Pune, Maharashtra, India L Angelo Full time

    Job Title: Customer Support Executive / Customer Success Associate - L1 Company: Transcom Location: Office No: 214-215, 2nd Floor, The Co-works, Rushub Biizz Bay, beside Kothari Hyundai, Kharadi, Pune, Maharashtra 411014 Mode: Work From Office Job Summary: Key Responsibilities: Ensure high standards of communication by avoiding Mother Tongue Influence...


  • Mumbai, Maharashtra, India Haptik Full time

    **Customer Success Associate** **What we want to accomplish and why we need you?** In 2019, we announced a major strategic partnership with Jio and are now a part of $65 billion internet conglomerate Reliance Jio Platforms. To know more about Life-at-Haptik, do check out this ~3.5 minutes video:Life at Haptik **What are Haptik's Core Company Values**: -...


  • Nagpur, Maharashtra, India Citius Customer Services Full time

    **Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...


  • Govandi, Mumbai, Maharashtra, India Zama Organics Full time

    'Zama' means tranquility in Sanskrit. This is reflected in our ethos, to nurture peace in the body and mind by way of clean eating. Our belief is simple - the food we eat directly impacts how we feel. Working directly with passionate farmers and artisans across India, we are committed to sourcing only the highest quality organic produce. At Zama Organics, we...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    ResponsibilitiesAs aCustomer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing customer...


  • Mumbai, India BridgeLoyalty Customer Experience Management LLP Full time

    ResponsibilitiesAs a Customer Success Executive , you will be responsible for conducting Net Promoter Score (NPS) surveys and engaging directly with customers to gather actionable feedback. You will probe deeply into the reasons behind customer satisfaction and dissatisfaction, identifying key drivers for detractors. This role is pivotal in enhancing...

  • Customer Success

    7 months ago


    Mumbai, Maharashtra, India Solar Ladder Full time

    Skills - Possess the ability to maintain professionalism under stressful situations - Possess interpersonal skills - Possess excellent verbal and written communication skills Key Responsibilities - Contacting existing customers as well as prospective customers. - Obtaining customer information and other relevant data. - Work with the sales and the customer...


  • Kharadi, Pune, Maharashtra, India VIPSA TALENT SOLUTIONS Full time

    **Job Title**: Advisor - Customer Service/Customer Success Associate (L1) **Location**: Kharadi, Pune **Job Type**: Full-time, 6 days working **Shift**: - Day shift for females - Rotational shifts for males **Key Responsibilities**: - Handle customer queries and provide effective resolutions. - Maintain a high level of customer satisfaction through...


  • Pune, Maharashtra, India Celoxis Technologies Pvt. Ltd Full time

    We're Hiring! Customer Success Associate - Pune (Onsite) - Immediate Joiners Are you a driven BE/BCA/MCA graduate with 0-1.5 years of experience in IT ? Do you have excellent communication skills and a passion for engaging with customers? Join Celoxis and be part of a dynamic team! Key Responsibilities: - Collaborate with product specialists to find...