Customer Success

Overview:The CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention. They are responsible for cultivatingstrong relationships with clients understanding their needs andguiding them to success with the companys products orservices.KeyResponsibilities:Develop andmaintain strong relationships with assignedcustomersUnderstand...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Overview: The CustomerSuccess Manager plays a crucial role in ensuring customersatisfaction and retention. They are responsible for cultivatingstrong relationships with clients understanding their needs andguiding them to success with the companys products orservices.KeyResponsibilities: Develop andmaintain strong relationships with assignedcustomers...

We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...

We are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...

Job Description Key Responsibilities: ● Team Leadership: Lead and manage a team of customer success managers, providing guidance, coaching, and mentoring to ensure high performance and achievement of goals. ● Customer Retention: Develop strategies and initiatives to maximize customer retention and reduce churn, including the implementation of proactive...

Hi, Description: Must Have: Experience working with clients in the UK or other international markets. Proven experience (4-6 years) in customer success, account management, or a related role, with a specific focus on supporting SAAS (software as a service) business, GenAI technologies. Strong communication and interpersonal skills to effectively engage...

**About the job** Position**:Executive - Customer Success** City**:MUMBAI** Work Style**:Hybrid** **Responsibilities of a Customer Success Executive**: - Serve as the main point of contact for clients, addressing their needs, inquiries, and concerns promptly and professionally. - Understand clients' marketing objectives and collaborate with internal...

About the internship:Selected intern's day-to-day responsibilities include:1. Work on customer relationship management2. Work on a monthly list of recurring revenue and communicate the same with the client3. Work on coordinating with the sales and support team to fulfill clients' requirements4. Assist the customer success team in onboarding new customers and...

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program....

**CUSTOMER SUCCESS OFFICER** **Job description** We are looking for an experienced and well-organized Customer Officer to provide the necessary support to the field sales team & the person will be developing and maintaining strong relationship with our existing and upcoming customers. Their primary objective will be to onboard the customers by coordinating...

Our client is a leading provider of IT Products and Services headquartered in Chennai, looking to hire Senior Manager - Customer Success based in Chennai / Mumbai. The role will be responsible for ensuring the success and satisfaction of valued customers, building strong relationships with clients, understanding their needs and goals, and working...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the...

**Customer Success Executive** Roles & Responsibilities: - Training and on-boarding of students post sales - Delivering prompt, efficient and friendly responses to students across various channels - Initiate regular calls with the students to track their progress - Proactively manage the success of the assigned students and identify/develop upselling...

Job Title: Customer Success Manager The Group:   Morningstar’s products transform our high-quality data, independent research, and technological expertise into well-designed tools that delight our clients. The product management, product development, and service teams collaborate with our Customer Success group to help provide clients with relevant...

**About Us**: **Artisan Grown Organics Pvt.Ltd (Zama)** is a pioneering company in the food industry, committed to delivering high-quality, innovative food products to our customers. Our mission is to enhance the food experience by providing exceptional products and outstanding customer service. We are looking for a motivated Customer Success Associate to...

Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close...

Overview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close...

Mumbai, Maharashtra IN Department Customer Success Job Role ‍ Customer Success - Upsell/Cross sell/Increase Product adoption/Increase wallet share/ Drive revenues and transactional Volumes from existing customers/ Ensuring no churn/ ensuring customer satisfaction ‍ What you'll be responsible for? Partner with customers stakeholders to understand their...