Ecommerce -customer Care

Using a computerized system, responds to customer inquiries in a call center environment. - Responds to telephone inquiries and complaints using standard scripts and procedures. - Gathers information, assesses customer needs, researches/resolves inquiries and logs customer calls. - Provides clear and concise information about the status of member - Educates...

We're Hiring Ecommerce Customer Services for The Ecommerce Company!! Job description template As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a...

We're Hiring Customer Care Executive for a leading kid's Fashion Brand -Mumbai Qualification: HSC / Graduate Exeperience: 1 - 3 Yrs experience as Customer Services Exp (Preferebaly from an Ecommerce Industry -Voice / E-commerce Voice Process ) Location: Lower parel (7 Mins Walk from Station) Competencies and Skills required: Customer Service Associates...

We're Hiring Customer Care Executive for a leading kid's Fashion Brand -Mumbai Qualification: HSC / Graduate Exeperience: 1 - 3 Yrs experience as Customer Services Exp (Preferebaly from an Ecommerce Industry -Voice / E-commerce Voice Process ) Location: Lower parel (7 Mins Walk from Station) Competencies and Skills required: Customer Service Associates...

Position: Customer Care Executive Skills: English Communication, Hindi, Marathi Qualification: SSC, HSC, Graduate **Job Description**: Ø A customer care executive's job is to provide customer service and support, and to ensure customer satisfaction Ø Catering to customer phone calls and diverting the call to the relevant department for a more advanced...

We're Hiring Ecommerce Customer Services for The Ecommerce Company!! Job description template As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a...

The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can...

**About Gotraka**: _Gotraka_, meaning Family in Sanskrit, is on a mission to revolutionize the tech-buying experience. Our passion for technology, gaming, and sustainable practices sets us apart. We're seeking a dedicated professional to join us as a **Ecommerce Customer Specialist** focusing on **calls**, **messaging **and **live...

**About Gotraka**: _Gotraka_, meaning Family in Sanskrit, is on a mission to revolutionize the tech-buying experience. Our passion for technology, gaming, and sustainable practices sets us apart. We're seeking a dedicated professional to join us as a **Ecommerce Customer Specialist** focusing on **calls**, **messaging **and **live...

**About Gotraka**: _Gotraka_, meaning Family in Sanskrit, is on a mission to revolutionize the tech-buying experience. Our passion for technology, gaming, and sustainable practices sets us apart. We're seeking a dedicated professional to join us as a **Ecommerce Customer Specialist** focusing on **calls**, **messaging **and **live...

We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer services voice experience preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent Verbal & Written Communication...

We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo customer Services voice experience | Ecommerce Customer Service Voice preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent...

Department: Sales and Customer Service Overview: The Telecaller & eCommerce Order Management Specialist is a dual-role position focused on managing customer interactions through voice calls and handling the operations associated with online order processing. This role requires excellent communication skills, a knack for sales, and strong organizational...

We're Hiring Customer Services Executive for Ecommerce Company Qualification: HSC or Any graduate Experience: 2yrs - 5yrs Customer Services Voice Experience (International bpo voice experience preferable) Process: Voice Process (Ecommerce) Shift Timing: Day Rotational Shifts Skill Required: Excellent Verbal & Written Communication Skill Role &...

Plix is one of the fastest growing Series A funded ($5mn fund raised) D2C e-commerce brands in the plant-based nutrition & wellness industry. Plix is at the forefront of innovation and has been 1 st in the world to launch innovative superfood products such as our customer-loved World’s First Apple Cider Vinegar in Effervescence. Backed by strong...

Essential Duties and Responsibilities: - Resolve customer tickets over m-desk/ ERP, calls and social media. - Quick turnaround time to answer customer queries and update tickets - Identify and assess customers’ needs to achieve customer satisfaction - Follow communication procedures and guidelines - Go the extra mile to engage customers and keep them...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

providing support to customers, addressing their needs, and resolving issues regarding their returns/exchanges Pay: ₹10,231.06 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year...

Plix is one of the fastest growing Series A funded ($5mn fund raised) D2C e-commerce brands in the plant-based nutrition & wellness industry. Plix is at the forefront of innovation and has been 1 st in the world to launch innovative superfood products such as our customer-loved World’s First Apple Cider Vinegar in Effervescence. Backed by strong...

Plix is one of the fastest growing Series A funded ($5mn fund raised) D2C e-commerce brands in the plant-based nutrition & wellness industry. Plix is at the forefront of innovation and has been 1 st in the world to launch innovative superfood products such as our customer-loved World’s First Apple Cider Vinegar in Effervescence. Backed by strong...