Customer Service Executive

2 months ago


Vesu Village Surat Gujarat, India Crescent Opto Pvt Ltd Full time

**Key Responsibilities**:

- Leads Management
- Leads Follow-up
- Cold calling from assigned data.
- WhatsApp marketing
- Attain calls of our customer care no.
- Attain enquiries from customer care no.
- Create the Quotation and submit quotes to end user
- In case of order, share details to ASM
- If require Assign positive leads to ASM
- Follow-up from ASM for ongoing leads
- Leads Closure

**Requirements and skills**:

- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma

Pay: ₹15,000.00 - ₹28,000.00 per month

Application Question(s):

- How many years of experience do you have in customer handling and lead generation?
- What is you current salary?

**Education**:

- Higher Secondary(12th Pass) (preferred)

Work Location: In person


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