Customer Service Representative

3 weeks ago


Vesu Village Surat Gujarat, India Primex Media Services Pvt Ltd Full time

Customer Service Representative, or CSR, will act as a liaison, provide our services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

**Responsibilities**
- Manage incoming phone calls and messages
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Qualification**:

- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, priorities, and manage time effectively

**Salary**: From ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Vesu Village, Surat, Gujarat (required)

Work Location: In person

**Speak with the employer**

+91 7096930096



  • Marathahalli Village, Karnataka, India Victaman Services Full time

    At Victaman Services, we're looking for a talented Customer Service Representative to join our team. In this role, you'll be the face of our company, providing top-notch support to our customers through inbound and outbound calls.You'll be responsible for understanding customer needs, resolving queries over the phone, and providing information on our...


  • Surat, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Dumas Road, Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12 PM...


  • Vesu Village, Surat, Gujarat, India Chi Linen Clothing Full time

    **Job Title: Customer Care Representative** **Location**: Vesu, Surat **Employment Type**: Full-time **About Us**: **Position Overview**: **Key Responsibilities**: - Assist customers with product details, sizing recommendations, and order-related questions. - Process and manage returns, exchanges, and refunds according to company policies. - Handle...


  • Surat, Gujarat, India Complete job Full time

    **Job description** Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹15,000.00 -...


  • Surat, Gujarat, India Fashion 1972 Pvt. Ltd. Full time

    We’re looking for a dedicated Customer Care Representative to be the voice and heart of Cocoon Care. This role is much more than just responding to messages - it’s about representing the company, ensuring every customer interaction reflects the brand’s values, and delivering a seamless, delightful experience. You’ll be the bridge between our...


  • Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent **Job Types**: Full-time, Permanent Pay:...


  • Vesu Village, Surat, Gujarat, India The Diamond Port Full time

    **Job description** Position: International Business Development Executive Experience: Fresher to 4 years Company: The Diamond Port **Salary**: 15k to 25k Joining: immediate or maximum 30 days Shift: Night Shift (8pm to 4:30 am) Openings: 06 Working days: Monday to Friday **Job description** Key Responsibilities: We think you are capable for this...


  • Vesu Village, Surat, Gujarat, India The Diamond Port Full time

    **Job description** Position: International Business Development Executive Experience: Fresher to 4 years Company: The Diamond Port **Salary**: 15k to 25k Joining: immediate or maximum 30 days Shift: Night Shift (8pm to 4:30 am) Openings: 06 Working days: Monday to Friday **Job description** Key Responsibilities: We think you are capable for this...


  • Surat, Gujarat, India La Net Team Software Solutions Full time

    **Customer Care Representative (Indian Time Zone, 10 pm to 6 am)** **Location: Remote (Indian Time Zone)** CRMOne is seeking a dedicated Customer Care Representative to join our team, operating in the Indian time zone from 10 pm to 6 am. As a Customer Care Representative, you will be the first point of contact for our customers, ensuring exceptional...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred Pay: ₹15,000.00 -...


  • Punagam, Surat, Gujarat, India Raja Rani Coaching Pvt. Ltd. Full time

    **Job Summary**: The **Customer Service Representative** will handle **incoming and outbound calls**, engage with potential students, and assist them in enrolling in **Raja Rani Coaching's** courses. This role requires excellent communication skills, the ability to handle objections, and a proactive approach to lead conversion. **Key Responsibilities (KRA -...


  • Ahmedabad, Gujarat, India Autoroute Sante India Pvt Ltd Full time

    **Autoroute Sante India Pvt Ltd **a subsidiary of **BeLocum Canada** Job description: The customer service representative is the first point of contact for clients in the agency. They welcome, inform, and guide customers. Their activity revolves around the commercial relationship. The customer service representative is responsible for providing quality...


  • Ahmedabad, Gujarat, India Rare champ business Solution Pvt ltd Full time

    **We have an urgent opening for Customer Service Representative** **Post** **:Customer Service Representative** **Location**: Ahmedabad **Salary**: Up to 35k per month **Experience**: - 1 to 10 Years **Shift**: Australian Shift (Morning Shift) **Education**: Graduate **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English...

  • Sales Representative

    3 weeks ago


    Vesu, Surat, Gujarat, India CityTadka Full time

    **Job Profile: Sales Representative** **Company**: City Tadka **Location**: Surat, Gujarat **Industry**: Advertising/Media **About City Tadka**: City Tadka is an innovative advertising platform, that aims to provide businesses with dynamic and creative advertising solutions. We specialize in promoting local businesses, products, and services through...


  • Ahmedabad, Gujarat, India Mantra Softech India Pvt Ltd Full time

    Using the data provided by telemarketing representatives to pursue promising leads with persuasion and persistence Converting difficult leads into customers Cutting costs per sales while increasing conversion rates by reducing travel expenses and number of field representatives Helping to reduce the number of people on the sales team Cold calling and...


  • Vavdi, Rajkot, Gujarat, India RAJ COOLING WOLRD PVT LTD Full time

    Kindly read all.. representative, is a company representative who makes phone calls to potential and existing customers to generate sales and build relationships. They may make outbound calls to promote the company's products or services, or answer inbound calls from customers. Telecallers may also handle sales deals entirely over the phone. **Job Types**:...


  • Vadodara, Gujarat, India Talent Deployment Full time

    We are hiring Customer Service Representative for Vadodara location Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Night shift Application Question(s): - What is your Current Salary? - What is your Expected Salary? - Can you join Immediately? Work Location: In person


  • Ahmedabad, Gujarat, India Abacos Health Pvt Ltd Full time

    **Job Title**: Customer Service Representative **Location**: Thaltej **Job Type**: [Full-time] **Key Responsibilities**: - Resolve customer complaints and issues with a focus on customer satisfaction. - Maintain accurate records of customer interactions and transactions. - Provide product information and support to enhance the customer experience. -...


  • Surat, Gujarat, India Refrens Internet Private Limited Full time

    Are you a people person with a passion for helping others and a knack for closing deals? Then we want to hear from you We're looking for a dynamic and results-oriented customer service and sales representative to join our team and help us create an unforgettable customer experience.In this role, you'll be responsible for:Providing excellent customer service...


  • Ahmedabad, Gujarat, India Ace Healthcare Solutions Pvt. Ltd. Full time

    **CSR** Company Description ACE Healthcare Solutions is a leading provider of FQHC solutions based in Ahmedabad. we specialize in maximizing FQHC revenue streams, implementing growth strategies ,and improving overall quality of care.our mission is to offer financial independence to achieving better financial outcomes for facilities and better health...