Customer Care Executive
6 months ago
Job Title : Customer Care Executive(ONLY FEMALE CANDIDATES CAN APPLY)
Company Name : InfinityBrains (ONLY LOCAL SURAT BASED CANDIDATES CAN APPLY)
Job Type : Full-Time
Location : Surat( On-Site )
**Job Description**:
Key Responsibilities:
Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services.
Product Knowledge: Investigate and resolve customer complaints, concerns, or problems with products and services.
Communication: Maintain a positive and empathetic tone in challenging situations.
Customer Feedback: Gather and analyze customer feedback to identify areas for improvement.
**Requirements**:
Education: High school diploma or equivalent; additional education or training in customer service is a plus.
Experience: Previous experience in customer service or a related field is preferred.
Communication Skills: Excellent verbal and written communication skills.
Problem-solving: Strong analytical and problem-solving skills to address customer issues effectively.
Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail.
**Salary**: 15000 to negotiable
Whatsapp Contact:
7201933133
**Salary**: From ₹12,000.00 per month
Schedule:
- Day shift
Work Location: In person
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