Customer Care Executive
5 months ago
Role: Customer Care Executive (2-5 Yrs Exp)
Job Location : Surat
**Customer Care Executive Responsibilities**:
- Offer a best customer support or customer care.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Ensure the best process adherence related to customer service
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for team.
**Key Skill Required;**
- A bachelor’s degree.
- A minimum of 2-5 years’ experience in Customer Support role
- Excellent interpersonal and written and oral communication skills.
- Good communication skill in English & Hindi is must
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹30,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- Customer service: 2 years (preferred)
**Speak with the employer**
+91 7861880531
-
Customer Care Executive
5 months ago
Surat, India Nisvan HR Solution Pvt Ltd Full timeWe have urgent hiring for Customer care executive for our corporate office in Surat Location. **Its not for BPO KPO** - Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Surat, Gujarat:...
-
Customer Care Executive
5 months ago
Surat, India Desiluk Fashion Pvt Ltd Full timeStrong communication abilities - Work experience as a Telecaller, Customer Care Executive or a similar role. - Ability to work in a team or individually as and when required. - Ability to manage and handle multiple tasks. - Hard-working individual. - Good time management abilities. **Experience**: **1 to 2 Years** Pay: ₹12,000.00 - ₹15,000.00 per...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India Infinitybrains Full time**Job Title**: Customer Care Executive(Only for Female) **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India Redjinni Industries Pvt Ltd Full time**Job Title**: Customer Care Executive **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India Infinitybrains Full time**Job Title**: Customer Care Executive(Only for Female) **Company Name **:InfinityBrains **Job Type **:Full-Time **Location **:Surat( On-Site ) **Key Responsibilities**: - **Issue Resolution**: Investigate and resolve customer complaints, concerns, or problems with products and services. - **Product Knowledge**: Investigate and resolve customer...
-
Customer Care Executive
21 hours ago
Surat, Gujarat, India Arete fashion Full timeWe’re looking for a dedicated Customer Care Representative to be the voice and heart of Cocoon Care. This role is much more than just responding to messages - it’s about representing the company, ensuring every customer interaction reflects the brand’s values, and delivering a seamless, delightful experience. You’ll be the bridge between our...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India SADARIYA INTERNATIONAL Full time**Job Brief** A Customer Care Executive, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Roles and Responsibilities**: - Manage large amounts of incoming phone calls. - Identify and assess customers’ needs to achieve...
-
Customer Care Executive
5 months ago
Surat, Gujarat, India we are hiring Full timeA Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...
-
Customer Care Executive
5 months ago
Piplod, Surat, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full timeconducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...
-
Customer Care Executive
5 months ago
Pal Gam, Surat, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full timeconducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...
-
Customer Care Executive
1 month ago
Piplod, Surat, Gujarat, India Jainam Broking Limited Full timeJob Title: Executive of Customer Care Dept. Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly...
-
Customer Care Executive
5 months ago
Piplod, Surat, Gujarat, India Jainam Broking Limited Full timeJob Title: Executive of Customer Care Dept. Job Overview Key Responsibilities 1. Client Acquisition - Identify and target potential to satisfied customer queries-Conduct to understand customer needs and trends. - Understand clients' query and problems. 2. Product Knowledge - Stay updated on the latest product and industry regulations. - Clearly...
-
Customer Care Executive
5 months ago
Sachin, Surat, Gujarat, India FUAARK Full timeAs a Customer Care Executive at Fuaark, you will be responsible for providing exceptional customer service to our clients via calls and WhatsApp channels. Your role will be crucial in ensuring customer satisfaction by addressing inquiries, resolving issues, and analyzing customer requirements. We are looking for individuals who are passionate about...
-
Customer Care Executive
5 months ago
Vesu Village, Surat, Gujarat, India Redjinni Industries Pvt Ltd Full timeJob Title : Customer Care Executive Company Name : InfinityBrains Job Type : Full-Time Location : Surat( On-Site ) **Job Description**: Key Responsibilities: Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services. Product Knowledge: Investigate and resolve customer complaints, concerns, or...
-
Customer Care Executive
5 months ago
Althan, Surat, Gujarat, India we are hiring Full timeA Customer Service Executive (CSE) plays a crucial role in ensuring customer satisfaction and maintainingpositive relationships between a company and its clients. Let me provide you with a detailed description of theresponsibilities and tasks associated with this role: 1. Answering Phone Calls : As a CSE, you’ll handle incoming phone calls from...
-
Customer Care Executive
5 months ago
Vesu Village, Surat, Gujarat, India Redjinni Industries Pvt Ltd Full timeJob Title : Customer Care Executive(ONLY FEMALE CANDIDATES CAN APPLY) Company Name : InfinityBrains (ONLY LOCAL SURAT BASED CANDIDATES CAN APPLY) Job Type : Full-Time Location : Surat( On-Site ) **Job Description**: Key Responsibilities: Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and...
-
Customer Care Executive
5 months ago
Vesu Village, Surat, Gujarat, India Redjinni Industries Pvt Ltd Full timeJob Title : Customer Care Executive(ONLY FEMALE CANDIDATES CAN APPLY) Company Name : InfinityBrains Job Type : Full-Time Location : Surat( On-Site ) **Job Description**: Key Responsibilities: Issue Resolution: Investigate and resolve customer complaints, concerns, or problems with products and services. Product Knowledge: Investigate and resolve...
-
Customer Care Executive
5 months ago
Surat, India Job Mantras Full timeGraduate / Undergraduate with good communication skills in English (Written & Oral). Computer Knowledge is must. The company exports Women Ethnic Ware (Textile) Job Location : Udhna, Surat Please mail your larest CV. Job Mantras 9825133522 **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental pay types: - Yearly...