Customer Care Executive

3 weeks ago

Sachin Surat Gujarat, India FUAARK Full time

As a Customer Care Executive at Fuaark, you will be responsible for providing exceptional customer service to our clients via calls and WhatsApp channels. Your role will be crucial in ensuring customer satisfaction by addressing inquiries, resolving issues, and analyzing customer requirements. We are looking for individuals who are passionate about delivering excellent service and can contribute to our positive and supportive work environment.

**Responsibilities**:

- Handle customer queries over calls and WhatsApp.
- Take ownership of customer issues and resolve them on a priority basis.
- Ensure customer satisfaction by providing timely and effective solutions.

**Requirements**:

- Excellent verbal and written communication skills in English.
- Prior experience in customer support or a similar role preferred.
- Preferred educational qualifications: BBA, MBA, B.Com, or B.Tech, etc.

**Benefits**:

- Opportunities for professional development and advancement within Fuaark.
- Employee discounts on Fuaark products.
- Monthly 2 paid leaves.
- Positive and supportive work environment with opportunities for collaboration and teamwork.

If you are passionate about customer service and meet the above requirements, we would love to hear from you. Join our team at Fuaark and contribute to our mission of delivering exceptional service to our valued customers.

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Day shift

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**
+91 7622081263

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