Customer Service Coordinator

**Customer Service Associate (Bengali Process)** **Job Details & Requirements** **Designation: Customer Service Associate (Bengali Process)** Process Type - Voice Experience - fresher to 3 months experience Qualification - hsc or any graduate **Salary**: ₹12,000k - ₹16,000k gross **Requirements**: Should know and be able to speak Bengali...

_**REQUIRED SKILLS AND QUALIFICATIONS: - **_ Proficiency in MS Office Suite especially advanced EXCEL & Word. Excellent communication, follow-up and interpersonal skills. Good command over English. Strong organizational and time-management abilities. Attention to detail and ability to multitask effectively. - **EXPERIENCE: - **_ - **JOB PROFILE: -...

Working within a supportive team, the Customer Service Coordinator will take full ownership of a range of issues and manage these through to resolution. This ensures a seamless integration with Wolters Kluwer Health clients’ business processes as we work to efficiently resolve customer issues. Daily activities require liaising with other departments and...

Job Summary Working within a supportive team, the Customer Service Coordinator will take full ownership of a range of issues and manage these through to resolution. This ensures a seamless integration with Wolters Kluwer Health clients’ business processes as we work to efficiently resolve customer issues. Daily activities require liaising with other...

Roles and Responsibilities - Managing the customer support functions day-to-day activities - Understand and work on the CRM to ensure data is used accurately for business decisions - Improving customer satisfaction by continuously improving customer support processes - Informing the call center about all new information related to services, procedures, and...

**KEY RESULT AREA - SERVICE COORDINATOR** **Role Definition : Taking Ownership of Achieving Assigned Objectives** **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination &...

Job Summary The Customer Service Coordinator provides customer pre & post-sales support across Wolters Kluwer Health applications for a variety of inquiries, billing issues and product/service concerns in a high-volume, fast-paced environment. The Customer Service Coordinator will be required to effectively multitask by accessing and updating customer...

Job Summary The Customer Service Coordinator provides customer pre & post-sales support across Wolters Kluwer Health applications for a variety of inquiries, billing issues and product/service concerns in a high-volume, fast-paced environment. The Customer Service Coordinator will be required to effectively multitask by accessing and updating customer...

Location: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...

JD - Service Coordinator, Sanpada Mumbai No. of positions-1 Employment Type: Full Time Experience: Min 2 years or above in Industrial service coordination Qualification: Min Graduate (PG will be an added advantage) RESPONSIBILITIES: - Coordinate with customers/ Dealers for their service-related requests or complaints. - Assessing the service needs of...

**Responsibilities**: - Coordinate service requests from initiation to resolution, ensuring adherence to Service Level Agreements (SLAs). - Act as the primary point of contact between customers and the service center, providing timely updates and feedback. - Conduct aggressive follow-up with the service center to expedite resolution and closure of service...

Full Job Description We are urgently hiring a Customer Customer Service Coordinator for an Water treatment Company Roles & Responsibilities: Identify and assess customer needs to provide appropriate solutions and recommendations. Resolve customer issues in a timely and efficient manner by working with other departments or team members as...

Location: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...

**Purpose**: The role holder will act as an interface between EuroKids / Kangaroo Kids brand and existing/potential franchisees and parents to resolve queries and complaints within timelines. **Role and responsibilities** - Handle Outbound and Service calls by reaching out to franchises and prospective B2C and B2B clients. - Maintaining and updating the...

**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. -...

Minimum 2 years experience required - Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service - Ensure timely and efficient delivery of products by coordinating with various logistic platforms - Write up and submit reports regarding faults, preventative repairs, and maintenance and service...

The job role involves extensive customer communication, handling financial transactions, coordinating exchange management, resolving consumer inquiries, tracking orders, and collaborating across departments, requiring strong communication, problem-solving skills, and familiarity with financial transactions. Key Skills - Extensive customer communication...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Co-ordinating amongst Marketing, Production and Quality Control Departments for sample despatch. 2. Customer prospect profile maintenance 3. Record and maintenance of customer problems, complaints and questions-in-person 4. Assisting the marketing team in organizing exhibitions, seminars, etc. 5. Arranging ticket booking, visa, and accommodation. 6. Devising...

1. Co-ordinating amongst Marketing,Production and Quality Control Departments for sample dispatch. 2. Customer prospect profile maintenance 3. Record and maintenance of customer problems, complaints and questions-in-person 4. Assisting the marketing team in organizing exhibitions, seminars, etc. 5. Arranging ticket booking, visa, and accommodation. 6....