Service Coordinator

3 weeks ago


Santacruz East Mumbai Maharashtra, India Genesis Telesecure LLP Full time

_**REQUIRED SKILLS AND QUALIFICATIONS:

- **_

Proficiency in MS Office Suite especially advanced EXCEL & Word.

Excellent communication, follow-up and interpersonal skills.

Good command over English.

Strong organizational and time-management abilities.

Attention to detail and ability to multitask effectively.
- **EXPERIENCE:

- **_
- **JOB PROFILE:

- **_

Attending Calls from customers and noting complaints and answering queries.

Assigning location wise complaints to service engineers.

Informing customers about the estimated time of complaint redressal.

Following up with service engineers regarding work in progress and estimated time of completion.

Arranging the service engineer for installation of machine once it is delivered.

Ensuring the timely service and maintenance of machines to avoid breakdown.

Coordinate with sales and service team to ensure seamless customer interactions.

Monitor customer interactions and feedback, and report insights to relevant departments for improvement.

Updating the CRM Software sheet with installation dates/ AMC dates and other data for proper coordination.

Allocation of Preventive Maintenance.

Follow up and collecting visit charges amount and depositing to Accounts Department

Collection of monthly service reports

Submission monthly service revenue report to Accounts Department

Making calls to customers to get feedback on service provided.

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9867962570
Expected Start Date: 01/05/2024


  • Service Coordinator

    4 weeks ago


    Mumbai, Maharashtra, India Wisecor service pvt ltd Full time

    Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...


  • Santacruz, Mumbai, Maharashtra, India Confident Dental Equipments Pvt Ltd Full time

    **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Service Coordinator: 3 years (preferred) **Language**: - Hindi (preferred) - English (preferred) **Speak with the employer** +91 9820793411 Expected Start Date: 02/09/2023

  • Service Coordinator

    4 weeks ago


    Mumbai, Maharashtra, India goma proceess technologies pvt ltd Full time

    Service Coordinator: - Handle client inquiries and complaints about the company's products and services - Advocate for adequate, timely and cost-effective services - Respond to any issues that occur during the delivery of services - Coordination with Service engineers - Excellent communication and interpersonal skills **Salary**: ₹15,000.00 -...

  • Service Coordinator

    7 days ago


    Mumbai, Maharashtra, India SCHILLER Healthcare Full time

    **Experience**: 0 - 2 Years. **Qualification**: B.E/ BSc IT/ BTech - Installation progress follow up (order, location, and allocation) - Regional Coordination (installation, repair, installation planning) - Documentation (sales order, installation repair, submission of AMC letter to customer trading) - MIS (weekly/ monthly report) - Installation progress...

  • Service Coordinator

    4 weeks ago


    Mumbai, Maharashtra, India GREENVOLUTION Full time

    **Responsibilities**: - Coordinate service requests from initiation to resolution, ensuring adherence to Service Level Agreements (SLAs). - Act as the primary point of contact between customers and the service center, providing timely updates and feedback. - Conduct aggressive follow-up with the service center to expedite resolution and closure of service...

  • Service Coordinator

    4 weeks ago


    Mulund, Mumbai, Maharashtra, India Hemant Surgical Industries Ltd Full time

    Service Coordinators **plan and coordinate the delivery of an organisation's services**. They build and maintain relationships with customers, working to continuously improve the level of service by ensuring that customer requirements and organisational service targets are met. **Experience in Healthcare sector required.** **Job Types**: Full-time,...

  • Service Coordinator

    4 weeks ago


    Mahim, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    Greetings, We have an excellent opportunity for Service Coordinator Location : Mahim Experience : 2+ years Role: Attend to customer service calls on phone, manage the work allocation thru the service management system, make repair quotations in Tally and interact with the customer for approval, coordinate with services and spares team for completion and...

  • Coordinator

    6 days ago


    Santacruz, Mumbai, Maharashtra, India Lighthouse Learning Pvt Ltd Full time

    **Role and responsibilities** 1. Handling Documentation Management by: - Creating, Maintaining and tracking MOU’s, Agreements and other correspondence related to Franchisees. - Reaching out to Pre & Post Sales Managers for Payments and Document Follow Ups. - Maintaining records of all inward and outward documents. - Managing marketing related activities...


  • Mumbai, Maharashtra, India Agama Full time

    **Job Summary** Customer Service Coordinator (Customer support activity) **Responsibilities and Duties** Update and manage customer records. Co-ordinating with customers for orders / stocks / collections etc. Co-ordinate with HO / internal team. Preparation of Quotation / Invoice / MIS Reports as per SOP. Ability to correspond independently in English with...


  • Mumbai, Maharashtra, India Human Aptitude Solutions Full time

    **Marketing Service Coordinator** **Immediate Joiner** **Location: Mumbai** **Experience: 2 Years** **5 Days working** Sales coordinator, Backend Operations, Coordination with sales team, sales team support, marketing coordinator, coordinating with sales & marketing team **Description** **Access Sales & Marketing software to generate required reports...

  • Client Servicing

    6 days ago


    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of Client Servicing **.** **Qualification**: Graduation **Experience**: 5+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain...

  • Service Coordinator

    6 days ago


    Ghansoli, Navi Mumbai, Maharashtra, India laser science services india Full time

    **Company Description**: Laser Science Services (I) Pvt. Ltd. is India's premier distribution company of lasers and spectroscopy instruments, components, and accessories in Indian Market. Founded in 1988 by Dr. Lalit Kumar, our range of products covers scientific and industrial laser systems, spectroscopy, microscopy & imaging systems. We distribute over 25+...

  • Service Coordinator

    4 weeks ago


    Pune, Maharashtra, India Future Mining Tools Pvt Ltd. Full time

    Service Coordinator Job Description: - Preparation of Quotations for Spares Parts - Preparation of Performa Invoice & Tax Invoice for spares. - Service order handling/processing. Provide technical support to customer. - Issuing of Purchase orders on local and overseas suppliers. - Coordinating with suppliers and shipping agent for shipment documentation and...

  • Service Coordinator

    4 weeks ago


    Mumbai, India Olive Green Consulting Full time

    **KEY RESULT AREA - SERVICE COORDINATOR** **Role Definition : Taking Ownership of Achieving Assigned Objectives** **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination &...

  • Service Coordinator

    4 weeks ago


    Kharadi, Pune, Maharashtra, India Shikshakji Full time

    **JOB Description** **Position : Service Coordinator** **Company: Max Aircon** **Location: Pune, India** **Max Aircon** is seeking a motivated and dynamic individual to join our team as a Service Coordinator. As a Service Coordinator, you will play a crucial role in coordinating and managing service requests, scheduling appointments, and ensuring...

  • Service Coordinator

    4 weeks ago


    Kharadi, Pune, Maharashtra, India Shikshakji Full time

    **JOB Description** **Position : Service Coordinator** **Company: Max Aircon** **Location: Pune, India** **Max Aircon** is seeking a motivated and dynamic individual to join our team as a Service Coordinator. As a Service Coordinator, you will play a crucial role in coordinating and managing service requests, scheduling appointments, and ensuring...

  • Service Coordinator

    4 weeks ago


    Kharadi, Pune, Maharashtra, India Shikshakji Full time

    **JOB Description** **Position : Service Coordinator** **Company: Max Aircon** **Location: Pune, India** **Max Aircon** is seeking a motivated and dynamic individual to join our team as a Service Coordinator. As a Service Coordinator, you will play a crucial role in coordinating and managing service requests, scheduling appointments, and ensuring...

  • Franchise Coordinator

    4 weeks ago


    Santacruz, Mumbai, Maharashtra, India Lighthouse Learning Pvt Ltd Full time

    **Role and responsibilities** 1. Handling Documentation Management by: - Creating, Maintaining and tracking MOU’s, Agreements and other correspondence related to Franchisees. - Reaching out to Pre & Post Sales Managers for Payments and Document Follow Ups. - Maintaining records of all inward and outward documents. - Managing marketing related activities...

  • Service Coordinator

    4 weeks ago


    Nashik, Maharashtra, India Economode Food Equipment (I) Pvt Ltd Full time

    **Post Description** - Coordinate The Scheduling of Installation. - Communicate with Customer to confirm the scheduling of their Installation. - Assign and Dispatch Installation Technicians on Requirement Basis. **Key Responsibilities** - I&C planning & coordinating with team - Coordination with operation, logistics & customer - Ensure customer readiness...


  • Kanjurmarg, Mumbai, Maharashtra, India Dyna Energy Solutions LLP Full time

    **Role** : Sales & Service Coordinator **Experience**: 1 - 4 Yrs. **Education**: Any Graduate **Job Location**: Kanjurmarg East, Mumbai. **Notice Period**: Immediate Joiners will be given preference. **Salary**: Rs.10,000 K to Rs.25,000 K per month. **Key Skillsets **:MS - Excel, MS - Word. **Required Skills**: - B2B Sales Assistance - Generate Sales...