Service Coordinator

3 weeks ago


Vashi Navi Mumbai Maharashtra, India MPOWER INDIA PRIVATE LIMITED Full time

Minimum 2 years experience required
- Manage and coordinate all aspects of service operations, including scheduling, dispatching, and customer service
- Ensure timely and efficient delivery of products by coordinating with various logistic platforms
- Write up and submit reports regarding faults, preventative repairs, and maintenance and service information.
- Inspect, diagnose and troubleshoot equipment as needed.
- Keep logs of repeated failures and make recommendations when equipment must be replaced.
- Monitor service requests and assign technicians to appropriate jobs
- Communicate with customers to schedule appointments and provide updates on service status
- Maintain accurate records of service requests, work orders, and customer interactions
- Collaborate with other departments to ensure smooth service delivery

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Vashi, Navi Mumbai, Maharashtra (required)

Ability to Relocate:

- Vashi, Navi Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91 7021051389


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