Customer Chat Support
6 months ago
Providing information about products and services, resolving customer complaints, and addressing customer issues.
- Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
- Meet Productivity, Quality and sales targets consistently
- Collaborating with other departments to address and resolve customer issues, such as sales, marketing, and product development.
- Providing product and service feedback to the appropriate departments to improve customer satisfaction.
- Keeping up-to-date with product knowledge and new features to effectively support customers
**Job Types**: Full-time, Permanent, Fresher
**Salary**: From ₹12,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
-
Chat Support Agent
6 months ago
Elamakkara, Kochi, Kerala, India 33 Holdings Global Full timeRespond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...
-
Chat Support Agent
7 months ago
Elamakkara, Kochi, Kerala, India 33 Holdings Global Full timeRespond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...
-
Chat Support Executive
6 months ago
Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...
-
Chat Support Executive
6 months ago
Kochi, India Zamorin Projects Pvt Ltd Full time**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...
-
Chat Support Executive
6 months ago
Kochi, India Astoria Software Exports Pvt. Ltd. Full time**Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Shift hours are...
-
Chat Support Executive
6 months ago
Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...
-
Chat Support Executive
6 months ago
Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...
-
Customer Chat Support
6 months ago
Kochi, India RedTeam Hacker Academy Full timeProviding information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...
-
Customer Chat Support
6 months ago
Kochi, India RedTeam Hacker Academy Full timeProviding information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...
-
Customer Chat Support
6 months ago
Kochi, India RedTeam Hacker Academy Full timeProviding information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...
-
Chat Support Agent
6 months ago
Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time**Preference-Freshers With strong Commands in English** **Location-Elamakkara Kochi,** - Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure...
-
Customer support specialist
2 weeks ago
Kochi, India Helixo Full timeAbout UsAt Helixo, our core focus is "Empower e-commerce brands to increase profits and enhance customer experience through our app ecosystem with 101% customer satisfaction"We empower over 30,000+ top brands like Decathlon, Nykaa, Ooni Pizza Ovens, and Bellavita with best-in-class apps that to drive more profits, and we’ve helped generate over $120 M+ in...
-
Customer Chat Support
7 months ago
Kochi, Kerala, India RedTeam Hacker Academy Full timeProviding information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...
-
Customer Support Specialist
2 weeks ago
Kochi, India Helixo Full time € 2,50,000 - € 4,20,000About Us At Helixo, our core focus is " Empower e-commerce brands to increase profits and enhance customer experience through our app ecosystem with 101% customer satisfaction" We empower over 30,000+ top brands like Decathlon, Nykaa, Ooni Pizza Ovens, and Bellavita with best-in-class apps that to drive more profits, and we’ve helped generate over...
-
Helixo | Customer Support Specialist | kochi
2 weeks ago
kochi, India Helixo Full timeAbout UsAt Helixo, our core focus is " Empower e-commerce brands to increase profits and enhance customer experience through our app ecosystem with 101% customer satisfaction"We empower over 30,000+ top brands like Decathlon, Nykaa, Ooni Pizza Ovens, and Bellavita with best-in-class apps that to drive more profits, and we’ve helped generate over $120M+ in...
-
Chat and Voice Support Officer for Us Client
1 month ago
Kochi, Kerala, India Dects Technologies LLp Full timeChat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental Pay: - Performance bonus Work Location: In person
-
Chat and Voice Support Officer for Us Client
6 months ago
Kochi, Kerala, India Dects Technologies LLp Full timeChat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person
-
Customer Support Associate
6 months ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeDesignation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...
-
Customer Support Associate
6 months ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeDesignation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...
-
Customer Support Representative
7 months ago
Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full timeDesignation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...