Customer Chat Support
6 months ago
Providing information about products and services, resolving customer complaints, and addressing customer issues.
- Maintaining excellent levels of Quality, quantity and Customer satisfaction scores
- Meet Productivity, Quality and sales targets consistently
- Collaborating with other departments to address and resolve customer issues, such as sales, marketing, and product development.
- Providing product and service feedback to the appropriate departments to improve customer satisfaction.
- Keeping up-to-date with product knowledge and new features to effectively support customers.
**Job Types**: Full-time, Permanent
**Salary**: ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Language**:
- English (preferred)
Ability to Commute:
- Kochi, Kerala (required)
Ability to Relocate:
- Kochi, Kerala: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8590794113
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