Chat Support Agent

Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

To handle customer queries & complaints using CHAT form - To ensure customer satisfaction - Proactive information’s & solutions providing to customer - Escalate the customer grievances to the floor supervisor - Handle critical situations and to ensure appropriate solutions to the customer on first go - To Adhere to applicable standard operating...

Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental Pay: - Performance bonus Work Location: In person

Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person

**Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Shift hours are...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

Respond promptly and professionally to customer inquiries and issues via chat channels. - Provide accurate information about our products, services, and policies to customers. - Assist customers with product selection, order placement, payment processing, and order tracking. - Resolve customer complaints and issues effectively and efficiently, aiming for...

**Preference-Freshers With strong Commands in English** **Location-Elamakkara Kochi,** - Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure...

_**We are hiring!!!**_ **Role**: Customer Support Executive - Cochin **Location**: Cochin, Kerala **Educational qualification** - Plus two and above **Experience**: Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered **Shift**: Rotational Shift and Rotational Week offs **5 days of...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...

Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

Designation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...