Chat Support Agent

6 months ago


Elamakkara Kochi Kerala, India 33 Holdings Global Full time

**Preference-Freshers With strong Commands in English**

**Location-Elamakkara Kochi,**
- Respond promptly to customer inquiries via online chat platforms.
- Provide accurate information about our products and services.
- Assist customers with Booking Appoiments
- Resolve customer complaints and escalate complex issues to the appropriate department.
- Ensure high levels of customer satisfaction through timely and effective communication.
- Collaborate with other team members to improve processes and enhance the overall customer experience.
- Maintain detailed records of customer interactions and transactions.
- Stay up-to-date on company policies, products, and promotions

**Office Address-**

**49/195 A2 First Floor, Raghavan Pillai Memorial Building, Punnakkal, Elamakkara, Kochi, Kerala 682026.**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Application Question(s):

- How strong are your English writing skills for customer support
- Do you have any Notice Period ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Communication skills: 1 year (preferred)

Work Location: In person


  • Chat Support Agent

    6 months ago


    Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time

    Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

  • Chat Support Agent

    6 months ago


    Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time

    Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

  • Chat Support Executive

    6 months ago


    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

  • Chat Support Executive

    6 months ago


    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

  • Chat Support Executive

    6 months ago


    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...


  • Kochi, Kerala, India Dects Technologies LLp Full time

    Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental Pay: - Performance bonus Work Location: In person


  • Kochi, Kerala, India Dects Technologies LLp Full time

    Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person

  • Chat Support Executive

    6 months ago


    Kochi, India Astoria Software Exports Pvt. Ltd. Full time

    **Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Shift hours are...

  • Chat Support Executive

    6 months ago


    Kochi, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...


  • Kochi, Kerala, India Dects Technologies LLP Full time

    Respond promptly and professionally to customer inquiries and issues via chat channels. - Provide accurate information about our products, services, and policies to customers. - Assist customers with product selection, order placement, payment processing, and order tracking. - Resolve customer complaints and issues effectively and efficiently, aiming for...

  • Non Voice Process

    6 months ago


    Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time

    **Preference-Freshers With strong Commands in English** **Location-Elamakkara Kochi,** - Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure...

  • Customer Care Agent

    6 months ago


    Kochi, Kerala, India Connect Galaxy Full time

    _**We are hiring!!!**_ **Role**: Customer Support Executive - Cochin **Location**: Cochin, Kerala **Educational qualification** - Plus two and above **Experience**: Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered **Shift**: Rotational Shift and Rotational Week offs **5 days of...

  • Customer Chat Support

    6 months ago


    Kochi, Kerala, India RedTeam Hacker Academy Full time

    Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

  • Insurance Agent

    3 days ago


    Thrissur, Kerala, India Ayuryoga International retreat & Research center Ltd Full time

    **Join Our Team as an Insurance Agent!** Are you a dynamic and motivated individual passionate about helping people secure their future? We’re looking for an **Insurance Agent** to join our team and provide outstanding service to our clients. **Why Work With Us?** - **Competitive Salary** starting from ₹50,000/month + Attractive...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...


  • Kochi, Kerala, India 33 Holdings Global Full time

    Promptly respond to incoming calls and resolve customer queries as per established procedures. - Develop daily objectives for the call center operations to meet service level agreements. - Maintain call logs, record responses, monitor abandoned calls, and track agent performance metrics. - Provide accurate information on products, services, procedures, and...

  • Customer Support

    1 month ago


    Kochi, Kerala, India Chris Johnson Business IT Solutions Full time

    Work directly with customers via telephone to describe products and/or services in order to persuade potential and current customers to purchase new products and/or services. - Educates customers on product offerings and services to improve their "on-line presence" and explains pricing and answers questions from customers building value in the customer...