Chat Support Agent

3 months ago


Elamakkara Kochi Kerala, India 33 Holdings Global Full time

Respond promptly to customer inquiries via online chat platforms.
- Provide accurate information about our products and services.
- Assist customers with Booking Appoiments
- Resolve customer complaints and escalate complex issues to the appropriate department.
- Ensure high levels of customer satisfaction through timely and effective communication.
- Collaborate with other team members to improve processes and enhance the overall customer experience.
- Maintain detailed records of customer interactions and transactions.
- Stay up-to-date on company policies, products, and promotions.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Application Question(s):

- How strong are your English writing skills for customer support

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Chat Support: 1 year (preferred)

Work Location: In person


  • Chat Support Agent

    4 months ago


    Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time

    Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure high levels of customer satisfaction through timely and effective communication. -...

  • Chat Support Agent

    4 months ago


    Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time

    **Preference-Freshers With strong Commands in English** **Location-Elamakkara Kochi,** - Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure...

  • Chat Support Executive

    3 months ago


    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

  • Chat Support Executive

    4 months ago


    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

  • Chat Support Executive

    3 months ago


    Kochi, Kerala, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...


  • Kochi, Kerala, India Dects Technologies LLp Full time

    Chat Support officer, very good in English for US Client **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹22,000.00 per month **Benefits**: - Commuter assistance Schedule: - Rotational shift Supplemental pay types: - Performance bonus Work Location: In person

  • Chat Support Executive

    4 months ago


    Kochi, India Astoria Software Exports Pvt. Ltd. Full time

    **Designation** Chat Support Executive - 100% chat - Provide customer support to the overseas clients **Remuneration** - First 6 months constitute the probation period and the salary supplied will be Rs. 15,000/- per month - Upon successful completion of probation, salary will be upgraded to Rs. 20,000/- per month **Shift Timing -offs** - Shift hours are...

  • Chat Support Executive

    3 months ago


    Kochi, India Zamorin Projects Pvt Ltd Full time

    **Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...


  • Kochi, Kerala, India Dects Technologies LLP Full time

    Respond promptly and professionally to customer inquiries and issues via chat channels. - Provide accurate information about our products, services, and policies to customers. - Assist customers with product selection, order placement, payment processing, and order tracking. - Resolve customer complaints and issues effectively and efficiently, aiming for...

  • Non Voice Process

    4 months ago


    Elamakkara, Kochi, Kerala, India 33 Holdings Global Full time

    **Preference-Freshers With strong Commands in English** **Location-Elamakkara Kochi,** - Respond promptly to customer inquiries via online chat platforms. - Provide accurate information about our products and services. - Assist customers with Booking Appoiments - Resolve customer complaints and escalate complex issues to the appropriate department. - Ensure...

  • Customer Care Agent

    4 months ago


    Kochi, Kerala, India Connect Galaxy Full time

    _**We are hiring!!!**_ **Role**: Customer Support Executive - Cochin **Location**: Cochin, Kerala **Educational qualification** - Plus two and above **Experience**: Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered **Shift**: Rotational Shift and Rotational Week offs **5 days of...

  • Customer Chat Support

    4 months ago


    Kochi, Kerala, India RedTeam Hacker Academy Full time

    Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...


  • Kerala, India Electronikmedia (EM) Full time

    Company Description Electronikmedia is a revolutionary digital solutions company based in South India, dedicated to pushing boundaries and changing the status quo. Our services include product development, mobile app development, custom application development, and software testing services. We also offer staff augmentation and quality assurance services,...


  • Kerala, India Electronikmedia (EM) Full time

    Company DescriptionElectronikmedia is a revolutionary digital solutions company based in South India, dedicated to pushing boundaries and changing the status quo. Our services include product development, mobile app development, custom application development, and software testing services. We also offer staff augmentation and quality assurance services,...


  • Kerala, India Electronikmedia (EM) Full time

    Company Description Electronikmedia is a revolutionary digital solutions company based in South India, dedicated to pushing boundaries and changing the status quo. Our services include product development, mobile app development, custom application development, and software testing services. We also offer staff augmentation and quality assurance services,...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Associate Location : Kochi, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 23K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Associate Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    Designation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...


  • Kochi, Kerala, India Glory Power Solutions Pvt Ltd Full time

    We are hiring for Customer support Associate (Voice) Qualification - Any Degree Location : Kochi (WFO) Shift : Rotational, 5days of working, Rotational week off Age : 23-35 **Roles & Responsibilities**: - Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. - Assist Drivers with the latest update on customer's...

  • Operations Executive

    3 months ago


    Kochi, India isbm Full time

    ISBM is a reputed education institution in India. We are hiring Operations Executive with the following responsibilities - Primarily include the Outbound, Inbound & Online Chat processes - Inbound process: Attend to the services calls received on the Customer Care numbers - Online Chat Process: Be available to address any query coming through online Chat...