Chat Support Agent

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

Excellent written communication skills in English. - Fast typing speed with accuracy (minimum 30 WPM preferred). - Strong problem-solving and multitasking abilities. - Ability to handle high chat volumes while maintaining quality service. - Basic technical troubleshooting skills. **Key Responsibilities**: - Assist customers via live chat with inquiries...

**Requirements**: - **Educational qualification**: Graduate or Undergraduate. - Excellent communication skills in English and Malayalam. - Exceptional customer service skills with empathy and patience. - Ability to address customer inquiries, resolve issues, and provide accurate information. - Maintain a positive and professional attitude when interacting...

Providing information about products and services, resolving customer complaints, and addressing customer issues. - Maintaining excellent levels of Quality, quantity and Customer satisfaction scores - Meet Productivity, Quality and sales targets consistently - Collaborating with other departments to address and resolve customer issues, such as sales,...

**Join Our Team as an Insurance Agent!** Are you a dynamic and motivated individual passionate about helping people secure their future? We’re looking for an **Insurance Agent** to join our team and provide outstanding service to our clients. **Why Work With Us?** - **Competitive Salary** starting from ₹50,000/month + Attractive...

Designation : Customer Support Executive Location : Cochin, Kerala Educational qualification : Graduate Experience : Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift : Rotational Shift and Rotational Week offs 5 days of working Salary : 15K to 25K Basic technical skills will be an...

2-4 years experience in Call Centre as SME Excellent English communication skills Providing information & resources to support agents Addressing customers' concerns timely Coaching and training agents on improving Customer Interaction Pay: ₹30,000.00 - ₹35,000.00 per month Schedule: - Rotational shift Supplemental pay types: - Performance...

The Call Center Agent works exclusively with existing and new patients responsible for ensuring retention, customer satisfaction, and business growth. Following established procedures and guidelines, these agents address problems and complaints, suggest solutions and drive positive outcomes. Roles and Responsibilities: .1. Handles incoming and outgoing...

**Roles & Responsibilities**: - To communication & provide technical support to customers through phone, chat, & tickets system - Installation & configuration of web hosting control panels like Cpanel, Plesk, DirectAdmin - Installation & Maintenance of Virtual Servers & Masters on XEN, OpenVZ, Parallels Panel. - Configure and manage a sophisticated DNS...

To promptly respond to the calls and resolving the Query as per the need - Develop objectives for the call center’s day-to-day activities. - Maintaining the Call log, responses, abandoned calls, agent’s responses, number of call attended. - Work effectively and perform annually or on an at-need basis. - Answer all incoming calls and route them to the...

**Customer Support**: - Handle inbound and outbound customer calls professionally. - Resolve complaints and ensure customer satisfaction. - Maintain detailed records of customer interactions. **Sales & Lead Conversion**: - Understand customer needs and recommend relevant products/services. - Generate leads and convert them into sales. - Upsell and...

**Customer Support**: - Handle inbound and outbound customer calls professionally. - Resolve complaints and ensure customer satisfaction. - Maintain detailed records of customer interactions. **Sales & Lead Conversion**: - Understand customer needs and recommend relevant products/services. - Generate leads and convert them into sales. - Upsell and...

**Walk in Interview Timing - Monday To Saturday 11Am to 3:00 PM** **Interview Venue**: **33 Holdings Global 49/195 A2 First Floor, Raghavan Pillai Memorial Building,Near Punnakkal Post Office, Elamakkara, Kochi, Kerala 682026** - To promptly respond to the calls and resolving the Query as per the need - Develop objectives for the call center’s day-to-day...

Job Description We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs. Technical Support Engineer responsibilities include resolving network issues, configuring operating...

Graduates from Communicative English Colleges. - Strong computer skills - Excellent interpersonal communication skills - High level of professionalism - Strong problem solving abilities - Work shifts: 12:00 PM - 9:00 PM 2:00 PM - 10:00 PM Pay: ₹25,000.00 - ₹30,000.00 per month Schedule: - Evening shift Ability to commute/relocate: - Kochi, Kerala:...

We are seeking a dynamic and proactive Support Engineer to join our team in Kochi. The ideal candidate will have 1-3 years of experience in technical support and familiarity with UI/UX concepts. This role requires basic knowledge of graphic design tools like Photoshop and familiarity with Adobe AEM (Adobe Experience Manager). This is a 24x7 support role...

**Greetings from WebCastle!!!** **Experience**:6months - 1 year **Key Responsibilities**: **1. New Lead Handling and Coordination** - Make initial contact with new leads through cold calling or responding to inquiries. - Filter and qualify leads based on predefined criteria. - Assign qualified leads to the appropriate sales team members and coordinate...

We are seeking a dynamic and proactive Support Engineer to join our team in Kochi. The ideal candidate will have 1-3 years of experience in technical support and familiarity with UI/UX concepts. This role requires basic knowledge of graphic design tools like Photoshop and familiarity with Adobe AEM (Adobe Experience Manager). This is a 24x7 support role...

About Us:Thekkady Adventures is a leading travel agency specializing in Kerala tour packages. We are looking for a dynamic and results-driven Sales & Customer Support Executive to join our team. If you have a passion for travel, excellent communication skills, and a knack for negotiation, we want you!Responsibilities:Handle inbound and outbound calls, chats,...