Customer Service

6 months ago


Ghansoli Navi Mumbai Maharashtra, India Hexaware Technologies Full time

Hi Team,

We are hiring for a new process (Falcon). It is a pure customer support process with 24*7 shift with 5 days working with 2 rotation offs.

Interview mode : Virtual

Please find below the JD FYR.

HEXAWARE TECHNOLOGIES

Process : Falcon (Vodafone Qatar)

Pure Inbound Process / Outbound Retention / Telesales

Qualification:

- HSC or Graduate BPO Experience

Experience into Customer Service would be an added advantage

Shift Timing : 24*7 (Rotational any 9 hours).

Working Days : 5

Week Offs : Any 2 Rotational

**Salary**: upto 280000 LPA

HSC or Graduate Experience Maximum 27K Net + Incentives.

Excellent Communication mandatory (International Voice Selects Only)

Work Location: LOMA IT Park, Ghansoli

Rounds of Interview : ( Virtual )

1. HR

2. Operation

Note

Work from office

Job Role

Solving the queries of the Customer related to Postpaid / Prepaid Customers.

Pay: ₹25,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)

Work Location: In person

**Speak with the employer**

+91 8657696796



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