Customer Service Associate

3 months ago


Ghansoli Navi Mumbai Maharashtra, India Hirementum Full time

Provide accurate information and resolve issues efficiently.
- Maintain a positive and professional attitude towards customers.
- Collaborate with internal teams to resolve customer issues.
- Keep records of customer interactions and transactions.
- Meet customer service performance targets.
- Assist with troubleshooting and product/service-related queries.
- Provide feedback on the efficiency of the customer service process.

Pay: Up to ₹18,000.00 per month

Schedule:

- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person



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