Customer Service Representative

6 months ago

Ghansoli Navi Mumbai Maharashtra, India Shop Away Full time

**Title** - Customer Service Representative
**Location**:

- Ghansoli
**Process**:
**Shift** - Day shift/ Night Shift
**Education Qualification**:

- HSC/ Graduate
**Experience**:

- 6 months (mandatory)

**Excellent English communication is Mandatory**

Looking for an **immediate joiner.**

**One side transportation will be provided for **the **Night Shift.**

Handle customer queries and complaints on social media platforms as well as ensure timely and accurate responses to customer inquiries in a professional and efficient manner.

Collaborate with team members and cross-functional teams to resolve customer issues.

Meet or exceed customer service quality standards.

Maintain accurate records of customer interactions.

Uncapped incentives

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Night shift
- Rotational shift
- UK shift
- US shift
- Weekend availability

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Work Location: In person

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