Customer Service Representative

6 months ago

Ghansoli Navi Mumbai Maharashtra, India TCM Services Pvt Ltd Full time

**Customer Support Representative - US Process**

**Executive CSR - Multiple Openings**

**About the Company -**

TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's based out of Navi Mumbai, Maharashtra, India.

**About the Role -**

We are aggressively looking to strengthen our organization by adding the best available talent to our staff. We’re seeking a Customer Support Representative to connect with prospective clients in the US and ensure they are provided with the right information to collaborate with TCM.

The requirements are to fill multiple openings within the CSR division right from individuals with basic and minimum experience in a client/ customer engaging role to individuals who have managed a team of CSR’s in the past.

Individuals with experience in planning, coordinating and analysing data would be a bonus.

**Responsibilities -**
- Familiarize yourself with all services offered by our company
- On boarding new clients through direct contact by cold calling method and /or attending calls from prospective leads
- Explain the services of the company and its benefits of collaboration
- Provide appropriate quotes to the prospective client to finalize the negotiation
- Complete the client on boarding documentation and handover the client to the next team in process

**Required Skills & Experience**
- Relevant experience in a customer contacting role with ability to negotiate terms and conditions
- Excellent Communication Skills (Written & Verbal)
- Job role requires working in earl morning shift (7am-5pm)
- Strong Work Ethics
- Good Listening Skills
- Excellent Interpersonal skills
- Strong prioritization skills and works with a sense of urgency, ability to know how to operate with a sense of urgency in a fast-paced and changing environment
- Ability to Multitask
- Data Management skill - MS Office (Word, excel, PPT and Outlook)

Willing to commute to Navi Mumbai, (Millennium Business Park, Mahape)

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Fixed shift
- Morning shift

Ability to commute/relocate:

- Ghansoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you comfortable with early morning shift? ( 7am - 5pm )

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

  • Customer Service Representative

    2 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India Hexaware Technologies Full time

    Opening for **Customer Service Representative** - Purely voice process | Inbound Voice Process - Customer Service Representative | Inbound Voice Process - Handling Customer Queries | Solving Problem 6 Days Working | 1 Week off Rotational 24\7 Shift timing [ Drop facilities for night shift] **15K in hand to 18k in hand + Attendance allowance +PF +Esic...

  • Customer Service Representative

    5 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Job Title: Customer Service Representative** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America, and have their Shared Service Centre's...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company - **TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company -** TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India Shop Away Full time

    **Title** - Customer Service Representative **Location**: - Ghansoli **Process**: **Shift** - Day shift/ Night Shift **Education Qualification**: - HSC/ Graduate **Experience**: - 6 months (mandatory) **Excellent English communication is Mandatory** Looking for an **immediate joiner.** **One side transportation will be provided for **the **Night...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India Fin Bulls Full time

    _**Urgently hiring for Customer Service Representative profile for Domestic BPO.**_ - **Key responsibilities**:_ - Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India Work Benches Technologies Full time

    **Job Title - ** Customer Service Representative **Freshers can apply** **Job Summary -** **Responsibilities -** - Lead Generation - Voice process - Handling the customer - Resolving the issues of the customer - Time management skills - Problem-solving skills **Requirements -** - Has passed 12th from a recognized board **Languages -** - Hindi -...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company - **TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India Hexware Full time

    Greeting of the day Opening into "**Customer Services Representative"** **International Voice Process** - Handling customer queries, concern. - HSC/Graduate - Fresher are most welcome - Experience 6 months [Proper documents] - 5 Days Working - Sat/Sun Fixed Off - 8 AM TO 5 PM [FIXED SHIFT TIMING] **Job Types**: Full-time, Permanent **Salary**:...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company - **TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company - **TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...

  • Customer Service Representative

    6 months ago

    Ghansoli, Navi Mumbai, Maharashtra, India TCM Services Pvt Ltd Full time

    **Customer Support Representative - US Process** **Executive CSR - Multiple Openings** **About the Company - **TCM Services Private Limited, is a team of young dynamic individuals who started up in 2016, our motive is to provide the best customer service to our clients globally. TCM Services currently owns three companies in the United States of America,...