Customer Success Associate

2 months ago


Mumbai Maharashtra, India Konnect Insights Full time

**COMPANY PROFILE**

Konnect Insightsis a social media analytics software that is used by over 150 customers in India and U.S. With deep analytics Konnect Insights is the most preferred tool for brands in automobiles, aviation, BFSI, Healthcare, Entertainment and amongst digital marketing agencies.
- Proficient in Digital Marketing.
- Experience in ORM / Social Listening is a plus.
- She will manage the queries of our existing clients.
- Provide refresher trainings.
- Help in the on-boarding of new clients by providing them training and setting up of the accounts.
- Actively reach out to existing customers to explain new features of Konnect Insights software
- Recommend best practices in Social Listening and analytics

Role Requirements
- Excellent Communication skills
- Hands-on experience of working on Excel with knowledge of charting, creating pivots etc
- Understanding of Digital Marketing

For more info on Konnect Insights please visit our YouTube channel

**Job Types**: Full-time, Fresher

Pay: ₹261,302.72 - ₹300,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer support: 1 year (preferred)

**Speak with the employer**
+91 9136386417



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