Customer Success Associate
3 weeks ago
What will I be doing?
Promote a “customer first” environment at all times. Whatever it takes Mentality. Build fun and welcoming client relationships. Provide top-quality service complying with the SLA's defined, helping to ensure customer satisfaction and strengthening customer relationships. Handle customer interactions with diplomacy and tact. Individual must be able to gauge the customer’s technical ability and communicate with them in appropriate technical or nontechnical language in a non-condescending manner. Be organized, detail-oriented, take initiative and follow up independently. Acquire excellent product knowledge, to guarantee the quality of service provided to customers. Push yourself and the team by recognizing and suggesting areas of improvement. Interact and work together with the different areas of the company.
What skills do I need?
Students of Bachelor’s degree in computer science, IT or similar. Passion for customer success and deep interest in understanding client needs. Excellent interpersonal and communication skills to build effective relationships with customers and work effectively with them. Great Attitude Ability to learn quickly and be resourceful. Fluent written and spoken English to provide effective communication and support. Basic Knowledge of SQL is a plus. Excel skills is a plus. What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the processAlso, you can check out our , , , and for more about dLocal-
Associate - Customer Success
4 weeks ago
Mumbai, India Alpha Outsourcing & Business Solutions Full time**Customer Success Associate responsibilities include**: - Sustaining business growth and profitability by maximising value - Analysing customer data to improve customer experience - Holding product demonstrations for customers **Job Brief**: A Customer Success Associate’s responsibilities include supporting customers as they transition from sales...
-
Customer Success Associate
4 weeks ago
Mumbai, India Enthral Full timeEnthral is a leading provider of enterprise-class AI-powered learning platforms - a Learning Management System (LMS) and a Learning Experience Platform (LXP). Covering the entire enterprise learning lifecycle - from content creation to measuring learning's impact on your business, our platforms enable you with all the tools you need for your employee,...
-
Associate Director
4 weeks ago
Mumbai, India Zycus Full timeAssociate Director - Customer Success (US 04151) US DeliveryMumbaiAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P...
-
Associate Director
4 weeks ago
mumbai, India Zycus Full timeAssociate Director - Customer Success (US 04151) US DeliveryMumbaiAbout UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P...
-
Customer Success
4 weeks ago
Mumbai, Maharashtra, India Solar Ladder Full timeSkills - Possess the ability to maintain professionalism under stressful situations - Possess interpersonal skills - Possess excellent verbal and written communication skills Key Responsibilities - Contacting existing customers as well as prospective customers. - Obtaining customer information and other relevant data. - Work with the sales and the customer...
-
Customer Success Associate
1 week ago
mumbai, India dLocal Full timeWhy you should join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make...
-
Customer Success Associate
4 weeks ago
Mumbai, India Bruker Full timeOverview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close...
-
Customer Success Associate
4 weeks ago
mumbai, India Bruker Full timeOverview Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high-performance scientific instruments and high-value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular and microscopic levels. In close...
-
Customer Success Associate
4 weeks ago
Mumbai, India Hunarstreet Technologies Pvt Ltd Full time**JOB DESCRIPTION**: - Run Process for onboarding corporate clients onto Company Platform. - Assist Key Account Managers in handling client queries. **Manage communications to client for cross sell and upsell.**: - Maintain all databases and update them regularly. - Handle endorsement process for clients. - Learn how to scale a start-up from 10 to...
-
Manager - Customer Success
19 hours ago
Mumbai, India TransUnion CIBIL Full timeWhat We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...
-
Manager - Customer Success
24 hours ago
mumbai, India TransUnion CIBIL Full timeWhat We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...
-
Customer Success Associate
7 days ago
Mumbai, India Cogno Al Full time**Company Introduction**: Cogno AI by AllinCall is an omnichannel cloud communication service that uses a combination of chatbots, live agent chat, cobrowsing, and video calling to provide a delightful customer experience across all digital channels. We work with 90+ large enterprise clients (ICICI Group, Kotak Group, HDFC Group, State Bank Group, Aditya...
-
Senior Manager
1 week ago
Mumbai, India TransUnion CIBIL Full timeWhat We'll Bring: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius. Come be a part of our team...
-
Customer support associate
1 week ago
Mumbai, Maharashtra, India timesjobs Full timeJob DescriptionWe are looking for an outgoing customer service associate to assist our customers with product inquiries in a swift proficient and friendly manner.You will have the ability to swiftly gain customer confidence and trust.To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an...
-
Customer Success Manager
4 weeks ago
Mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
-
Customer Success Manager
4 weeks ago
mumbai, India One Point Six Technologies Pvt Ltd Full timeWe are looking for a technically savvy Customer Success Manager who possesses a strong drive for results. Duties for the Customer Success Manager will include a broad range of tasks such as maintaining customer relationships, onboarding and training / helping users, upselling and minimizing churn. Should also be able to provide insights on...
-
Customer Success Associate
4 weeks ago
Mumbai, India dazzlelect Full time**Job Title**: Virtual Relationship Officer. **Location**: Work From Office. **Educational Qualification**: Any Graduate. **Qualifications & Skills**: - **Excellent Verbal & Written Communication Skills.**: - 0-1 year experience from BFSI/NBFC industry. - Should have knowledge on basic banking domain. - Great networking skills. - Fresher’s can...
-
Head - Customer Success
4 weeks ago
mumbai, India Antal International Full timeJob Description Key Responsibilities: ● Team Leadership: Lead and manage a team of customer success managers, providing guidance, coaching, and mentoring to ensure high performance and achievement of goals. ● Customer Retention: Develop strategies and initiatives to maximize customer retention and reduce churn, including the implementation of proactive...
-
Sales Associate
1 week ago
Mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team.We are looking for a performance-driven, customer-centric individual with a strong work ethic to...
-
Sales Associate
24 hours ago
mumbai, India Associate Allied Chemicals India Pvt Ltd Full timeAssociate Allied Chemicals has been delivering ingredient solutions for the fragrance, flavor, food and personal care industries for over 45 years. As we expand our presence, we looking for a motivated Sales Associate (Fragrances) to become a part of our team. We are looking for a performance-driven, customer-centric individual with a strong work ethic to...