Customer Success
2 weeks ago
Skills
- Possess the ability to maintain professionalism under stressful situations
- Possess interpersonal skills
- Possess excellent verbal and written communication skills
Key Responsibilities
- Contacting existing customers as well as prospective customers.
- Obtaining customer information and other relevant data.
- Work with the sales and the customer success team to propose customer retention solutions
- Build positive relationships with customers and business associates
- Resolving queries and issues related to the products and services.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer's needs and requirements.
**Job Types**: Fresher, Internship
Contract length: 6 months
Pay: ₹5,000.00 - ₹8,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: Hybrid remote in Mumbai Suburban, Maharashtra
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