Helpdesk Support

1 month ago


Delhi Delhi, India ekincare Full time

**Job description**
- **
Position**: Helpdesk Support
- ** Location**: Delhi
- ** Reporting to**:Associate Director
- Customer Success

**Overview**:
As a Helpdesk Support, you will be responsible for providing comprehensive assistance to senior employees at the client's place, managing their queries, and ensuring smooth operations during health checks on weekends. You will be the primary point of contact for senior staff, offering technical support, troubleshooting assistance, and ensuring their overall satisfaction with our services.

**Responsibilities**:

- **
On-site Support**: Travel to client offices to provide on-site assistance to senior employees. This includes resolving technical issues, setting up equipment, and ensuring that all systems are functioning effectively.
- ** Assist Senior Employees**: Provide personalized support to senior employees, addressing their specific needs and concerns promptly and professionally.
- ** Health Checks Support**: Provide support during health checks on weekends for employees, ensuring a seamless process and addressing any technical issues that may arise.
- ** Documentation**: Maintain accurate records of support tickets, resolutions, and any other relevant information for future reference.

**Career Opportunities & Benefits**:
Enjoy attractive compensation, incentives, Medical, fitness-sponsored benefits like Gym, Yoga, Zumba and other membership benefits

**Key success metrics for this role**:

- Audit Cycle
- VIP Appointments Experience
- Handling the region appointments and reports (Based on requirement)
- Managing the relationship and operations with the vendor.

**Must have Skills**:

- High school diploma/Graduation
- Strong analytical and organizational skills.
- Excellent communication and listening skills.
- Ability to work under pressure.
- Strong computer proficiency.
- Must be detail and solutions-oriented.
- Well versed in MS office suite such as word, excel and PowerPoint presentation.


  • IT Helpdesk

    2 months ago


    New Delhi, India Flexis Full time

    Responsibilities: Engagewith endusers to deliver effective technical support and issueresolution. Diagnose and troubleshoot hardwaresoftware network and application problems. Guideusers through stepbystep solutions and provide clearinstructions. Escalate complex issues tohigherlevel support maintaining ownership untilresolution. Collaborate with...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Flexis Full time

    Job Title: IT HelpdeskJob Summary:We are seeking a highly skilled and experienced IT Helpdesk professional to join our team at Flexis. As an IT Helpdesk specialist, you will be responsible for providing exceptional technical support to our end-users, ensuring that they receive prompt and effective solutions to their technical issues.Key...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Flexis Full time

    Job Title: IT HelpdeskJob Summary:We are seeking a highly skilled and experienced IT Helpdesk professional to join our team at Flexis. As an IT Helpdesk specialist, you will be responsible for providing exceptional technical support to our customers, resolving complex issues, and collaborating with cross-functional teams to ensure prompt issue resolution and...


  • Delhi, India Aditya Birla Group Full time

    This position is based at our client (part of the Aditya Birla Group) atThane . This is on aThird Party payrollJob DescriptionThe Enablon Support and Implementation Specialist will be responsible for the Helpdesk support, Tracking and closing requests, End user license Management.We will be providing the training on Enablon.Key Responsibilities:Manage...


  • delhi, India Aditya Birla Group Full time

    This position is based at our client (part of the Aditya Birla Group) at Thane . This is on a Third Party payrollJob DescriptionThe Enablon Support and Implementation Specialist will be responsible for the Helpdesk support, Tracking and closing requests, End user license Management.We will be providing the training on Enablon.Key Responsibilities:Manage...


  • Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Desktop Support EngineerJob Summary:We are seeking a skilled Desktop Support Engineer to join our team at Maneva Consulting Pvt. Ltd. The successful candidate will provide technical support and troubleshooting for desktop and laptop issues, ensuring seamless operations for our clients.Key Responsibilities:Provide excellent communication and spoken...


  • Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Desktop Support SpecialistJob Description:We are seeking a skilled Desktop Support Specialist to join our team at Maneva Consulting Pvt. Ltd. The ideal candidate will have excellent communication and problem-solving skills, with a strong background in desktop/laptop/application troubleshooting support.Key Responsibilities:Provide technical support...


  • Delhi, Delhi, India Aimhire Full time

    Job Title: Support LeadAre you passionate about revolutionizing the global transaction banking industry? Do you want to work with a company that's making a real impact?Aimhire.Io is the exclusive recruiting partner to our client, and we're hiring urgently for a Support Lead role. As a Support Lead, you'll be responsible for managing a team of Helpdesk...


  • Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Desktop Support EngineerAbout the Role:We are seeking a highly skilled Desktop Support Engineer to join our team at Maneva Consulting Pvt. Ltd. As a Desktop Support Engineer, you will be responsible for providing technical support to our end-users, troubleshooting desktop and laptop issues, and ensuring that our IT infrastructure is running...


  • Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Desktop Support EngineerAbout the RoleWe are seeking a skilled Desktop Support Engineer to join our team at Maneva Consulting Pvt. Ltd. As a Desktop Support Engineer, you will be responsible for providing technical support to our end-users, troubleshooting desktop and laptop issues, and ensuring that our systems are running smoothly.Key...

  • Support Lead

    4 weeks ago


    Delhi, India Aimhire Full time

    Do you want to work with Revolutionizing the Global Transaction Banking company ? At Aimhire.Io we are the exclusive recruiting partner to our client and we are hiring urgently.Office Address: LBS Marg, Vikhroli West, Mumbai, Maharashtra 400079 Job Context The domain being financial services (specifically around lending & transaction banking),there will be...


  • New Delhi, India Maneva Consulting Pvt. Ltd Full time

    Greetings from Maneva! Job Description Job Title Desktop Support Engineer Location New Delhi Experience 3 5 years Working Hours 9 to 6 Working Days Mon Sat Notice Immediate Joiner Requirements: Excellent communication & spoken skills in English for voice support to US based end users. 1 2 years experience of...


  • new delhi, India Maneva Consulting Pvt. Ltd Full time

    Greetings from Maneva! Job Description Job Title Desktop Support Engineer Location New Delhi Experience 3 5 years Working Hours 9 to 6 Working Days Mon Sat Notice Immediate Joiner Requirements: Excellent communication & spoken skills in English for voice support to US based end users. 1 2 years experience of...


  • new delhi, India Maneva Consulting Pvt. Ltd Full time

    Greetings from Maneva! Job Description Job Title Desktop Support Engineer Location New Delhi Experience 3 5 years Working Hours 9 to 6 Working Days Mon Sat Notice Immediate Joiner Requirements: Excellent communication & spoken skills in English for voice support to US based end users. 1 2...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Ellsworth Adhesives India Full time

    About Ellsworth Adhesives IndiaEllsworth Adhesives India is a leading distributor of specialty chemicals and equipment, serving the manufacturing industry with a wide range of products and services.Job Title: IT AdministratorWe are seeking an experienced IT Administrator to join our team in India. The successful candidate will be responsible for providing...


  • Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Desktop Support SpecialistJob Summary:This is an exciting opportunity to work as a Desktop Support Specialist with Maneva Consulting Pvt. Ltd. The ideal candidate will have excellent communication skills, a strong background in desktop/laptop/application troubleshooting, and experience with Active Directory and LAN...


  • Delhi, Delhi, India Maneva Consulting Pvt. Ltd Full time

    Job Title: Desktop Support SpecialistJob Description:We are seeking a skilled Desktop Support Specialist to join our team at Maneva Consulting Pvt. Ltd. As a Desktop Support Specialist, you will be responsible for providing technical support to our end-users, troubleshooting desktop and laptop issues, and ensuring that our systems are running smoothly.Key...


  • New Delhi, India Maneva Consulting Pvt. Ltd Full time

    GreetingsfromManeva!JobDescriptionJobTitle Desktop SupportEngineer Location NewDelhi Experience 3 5years WorkingHours 9 to6 WorkingDays Mon Sat NoticeImmediateJoiner Requirements: Excellentcommunication & spoken skills in English for voice support toUS based endusers.12 years experience of desktop/laptop/application troubleshootingsupport (Phone...

  • IT Support Specialist

    3 weeks ago


    Delhi, Delhi, India Ellsworth Adhesives India Full time

    Job Title: IT AdministratorAbout the Role:Ellsworth Adhesives India is seeking an experienced IT Administrator to join our team. As an IT Administrator, you will be responsible for providing technical support and maintenance for our desktop and laptop systems, as well as ensuring the smooth operation of our IT infrastructure.Key Responsibilities:Provide...


  • Delhi, Delhi, India Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support Engineer for our clients at India. please find below the Job description as well as the company’s details for your reference.** **ABOUT US: - ** **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your...