Helpdesk Executive

3 weeks ago


New Delhi, India JLL Full time

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Helpdesk Executive

Property and Asset Management

What this Job Involves
You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests / tenants by maintaining strong public relations, taking feedback / suggestions. You will also be responsible for:
Cooperate, coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service request/ complaint and sharing the feedback points with the team for improvement of services.
Maintaining a hospitality outlook and always look presentable.
Taking ownership of the request or complaint and ensuring they are handled effectively within TAT
Taking daily rounds of the premises and reporting any lapses/ observations to the relevant team.
Conducting timely Customer Feedback Surveys and sharing the reports with the client/management.
Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed
Being familiar with lost and found procedures.
Nominating and attending the training programs at site/ JLL office.
Addressing concerns through daily checking of mails for priority requests.
Ensuring closure of complaints by proper communication to stakeholders.
Helping in activities like filing, checking and maintaining inventory records, MMR, DMR, complaint trackers, dashboard etc.
Updating the handover/ takeover register before end of shift for all completed/pending tasks.
Managing and participating in events, overlooking general maintenance and guest handling.

**Sound like you? To apply, you need to be**:
Behaviour
Achievement level,
Team work,
Learning attitude &
Positive thinking

What you can expect from us
You’ll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you...

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.



  • New Delhi, India NISG (National Institute for Smart Government) Full time

    From 4 to 8 year(s) of experience ₹ Not Disclosed by Recruiter - New Delhi **Roles and Responsibilities** **Job Objective**: The key objective of this position is to supervise, manage and monitor the helpdesk/team to ensure provisioning requisite and quality support and resolution to the various Stakeholders of MCA, National CSR Exchange Portal,...


  • Delhi, India Yorshr Full time

    We have been a leading HR consulting agency in Pune for more than a decade. We are predominantly in Recruitment for IT and Non-IT clients, HR Outsourcing, Contract Staffing, Career Counselling and Training & Development. One of our esteemed Client is a Global supply chain digital transformation company which integrates with Channel financing to improve the...

  • IT Executive

    2 months ago


    Delhi, Delhi, India Ezee Flights Pvt Ltd Full time

    Provide helpdesk support and resolve problems to the end user's satisfaction. Monitor and respond quickly and effectively to requests received through the IT helpdesk. Modify configurations, utilities, software default settings, etc. for the local workstation. Assist with onboarding of new users. Ensure each workstation has a computer, monitor, keyboard,...

  • Csr Executive

    2 weeks ago


    New Delhi, India NISG (National Institute for Smart Government) Full time

    From 1 to 4 year(s) of experience ₹ Not Disclosed by Recruiter - New Delhi **Roles and Responsibilities** **Department - Ministry of Corporate Affairs (MCA)** **Job Objective**: The key objective of this position is to provide support and resolution to the various Stakeholders of MCA, National CSR Exchange Portal, Compliance Monitoring System and CDM...

  • Helpdesk Executive

    2 weeks ago


    Delhi, Delhi, India JAYASAN INFOWARE (P) LIMITED Full time

    Only Female Candidiate Requrement. Maintain Office Work Keep Daily day to day work. Timing 10:00 AM To 6:00 PM **Job Types**: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Shift: - Day shift Work Days: - Monday to Friday **Experience**: - total work: 1 year (preferred) Work Location: In person


  • Delhi, India PC Solutions Full time

    **Experience**: 1-4 years **Location**: Delhi, Gurgaon, Noida, Mumbai, Bangalore **- Logging of user details regarding the issue and giving them a trouble ticket, Providing 1st level of technical support to the users - Allocating tickets to the engineers. - Call logging and call closure - SLA management. - Coordination with the seniors & internal team...


  • Delhi, India Computer Junction Full time

    **Responsible for**: - IT Service Desk management - Manage ans assign Customer IT Complaints for solution - All Service Ticket tracker update with status - Manage escalation matrix - Engineers team manage - Record events and problems and their resolution in logs - Service MIS Report **Location**:Delhi

  • Maternity Cover

    4 days ago


    New Delhi, India The British School Full time

    **THE BRITISH SCHOOL JOB DESCRIPTION** **Job Title: IT Applications Executive** **Department: Admin** **Reports to : Technology Leader - Infrastructure** **and Operations** **Key Accountabilities** Data Entry Related Data entry and uploading pictures of new and existing staff and parents in Student Information Management System(SIMS) Resetting staff...


  • Delhi, India Amiscent Careers Full time

    Job Title: Mall Operations Executive **Job Overview**: Mall Rounds, Taking care of front desk, Taking care of floor, Assisting and solving customer and retailer queries, Coordinating with brands of day to day operational issues and challenges, Collecting Sale and updating DSR, Coordinating with Agencies for manpower deployments and executions of their KRAs,...

  • Telesales Executive

    7 months ago


    New Delhi, India JSV Technologies & Consulting Pvt. Ltd. Full time

    **JSV Technologies & Consulting Pvt Ltd** About Company JSV Technologies provides high quality, reliable and affordable information technology services. Our commitment to quality stems from years in the IT industry managing large scale technology projects, helpdesks, data centers and corporate infrastructure. We bring the knowledge, tools and experience...

  • Helpdesk Executive

    5 months ago


    Nehru Place, Delhi, Delhi, India House Of Candy (Samkan Products Pvt. Ltd.) Full time

    Should have a thorough understanding of the equipment they're working with. - Monitor and Store footage on timely basis so that it can be reviewed when required. - Watch Surveillance on regular basis. - In case they witness something unusual, suspicious or questionable make a detailed note of it. - In case you see something illegal on one of their monitors,...

  • Helpdesk Executive

    3 days ago


    Nehru Place, Delhi, Delhi, India Virutcham Microfinance Limited Full time

    He does this by explaining the benefits the buyer will gain from purchasing the products **Responsibilities** - Present, promote and sell products/services using solid arguments to existing and prospective customers. - Perform cost-benefit and needs analysis of existing/potential customers to meet their needs. - Establish, develop and maintain positive...

  • IT Executive

    4 days ago


    Saket, Delhi, Delhi, India Globalzone Full time

    From 3 to 8 year(s) of experience - ₹ 3,00,000 - 3,75,000 P.A. - Delhi / NCR ( Saket)Role : IT Executive / IT Support. Required basic knowledge of Software and HardwarePorts and services such as web servers, File sharing Server(s) etc. Daily basis do the Store Strategy and Planning. If IT Team facing any problem Store Imart and PUC Imart co-ordinate...

  • Procurement Helpdesk

    3 weeks ago


    Delhi, India Om HRA Full time

    The Procurement Operations Specialist is responsible for order fulfillment transactions and full buyer purchase order placement, resolution of blocked invoices as well as receive help requests from internal clients and suppliers. 1) Operational Buyer roles and responsibilities - Review and understand requisition requirements, working efficiently with...

  • IT Sales Executive

    7 months ago


    Delhi, Delhi, India Tetra Information Services Pvt. Ltd Full time

    By using a consultative approach to selling, one would use one's expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers. **Area of Sales-** Software development projects, Linux based projects, IT products, Mail servers, Network Monitoring tools, Helpdesk tools, Software services and any other...

  • Sales Executive

    7 months ago


    Delhi, Delhi, India Arting Digital Private Limited Full time

    Job title: - **Sales Executive** Experience: - 2+yr Location: - Delhi Budget: - 6 LPA WorkingDays: - 6 days Mon to Sat (1st Saturday Work from Home, 3rd Saturday Off) Skills: - data security or data backup solutions, corporate customer and Good communications skills. **Requirements: - ** - At least 2 years’ experience of selling data security...

  • Telesales Executive

    2 weeks ago


    Delhi, India my collage buddy Full time

    Must be confident in communicating over phone in English / Hindi / Regional Language. - Excellent Customer Handling skills and customer service focused.Responsible for calling customers & answering their queries related to the product / services. - Contact potential and existing customers to explain the product & services offered. **Role**:Customer...


  • Uttam Nagar, Delhi, Delhi, India EXOSOFT INFOTECH PRIVATE LIMITED Full time

    * Required 1 year minimum Expeririancein Internation Sales Process with fluent englsh communication. 1)Name of company : EXOSOFT INFOTECH PVT LTD 2)GOT SPACE FOR APPROX. 30 Sale Executives 3)Process: US TECH (SOFTWARE AND IT HELPDESK) 4)Travel allowance Provided 5)Shift timing, 7pm to 5 am 6)Salary slab Staring from 15K to 35 depending on experience...

  • Sales Executive-delhi

    3 weeks ago


    Okhla, Delhi, Delhi, India Ekronne Recruitment Service Full time

    **Essential Duties and Responsibilities**: **Sale of hardware, data security and data backup solutions to corporates of Delhi NCR** - It’s a client-facing role with proven experience in security or backup solution sales. - Meet monthly/quarterly/yearly targets for customer meetings and sales targets. - Identify and close deals in the SMB/Enterprise...

  • IT Executive

    7 months ago


    Delhi, India Virtualteam Finserv Private Limited Full time

    **Infrastructure Management**: - Oversee the design, implementation, and maintenance of the organization's IT infrastructure. - Ensure the availability, security, and scalability of systems and networks. - Monitor and manage technology budgets and resources effectively. **Security and Compliance**: - Implement and maintain robust security measures to...