Customer Service Representative

7 months ago


Yelahanka Satellite Town Bengaluru Karnataka, India DAILTEN Full time

We are seeking a dedicated and dynamic Customer Service Representative to join our team focused on serving customers in the serverindustry. As a Customer Service Representative for servers, you will be the frontline contact for our clients, providing assistance, troubleshooting, and ensuring exceptional service delivery
- Strong communication skills, both verbal and written, with the ability to convey technical information clearly and understandably.
- Proficiency in troubleshooting hardware and software issues related to servers, networking, and data storage systems.
- Excellent interpersonal skills and a customer-focused mindset, with a passion for delivering exceptional service experiences.
- Ability to multitask effectively, prioritize competing demands, and adapt to changing priorities in a fast-paced environment.
- Familiarity with CRM software and ticketing systems for managing customer inquiries and tracking support activities.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,396.96 - ₹15,000.00 per month

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay

Work Location: In person



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