Customer Experience Associate
3 months ago
**Key responsibilities**:
- As part of the Zomato Associate Accelerator Program (ZAAP), you will join a group of passionate peers to address our online ordering customers' pressing needs and concerns and elevate the standard of Zomato's customer service.
- You start at ground zero to gain an understanding of our customers' sentiments and challenges.
- You will be relationship managers for our customers, providing them with new and exciting solutions.
- You will surface the key problems with other Zomato teams to help design better solutions.
**What you need to bring to the 'table'**:
- Zealous customer focus - experience in a fast-paced customer service and hospitality role. You thrive on creating positive experiences with empathy.
- Articulate communication - strong communication skills with proficiency in typing and speaking efficiently.
- Analytical mindset - handling problems is your forte You excel at managing the resolution process, ensuring that communication remains clear and concise throughout.
- Problem-solving skills - solution-seeking and problem-solving is your passion. Your proactive approach ensures timely resolution of all customer queries.
**What's in it for you**:
Here, you're not just an Associate, you are on the path to leadership. The possibilities are boundless, and within a year, you'll have the chance to grow and explore roles across sales, operations, program management, support, supply chain, and category teams, and be the future of Zomato
**Working model**:
- A 5/6-days model, every alternate week.
- We will operate in morning, afternoon, evening and night shifts.
- It's a work-from-office (WFO) role unless otherwise specified on the basis of business requirements.
**Screening and interview process**:
**Job Types**: Full-time, Permanent, Fresher
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
- Rotational shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Have you interviewed with Zomato/ Blinkit/ Hyperpure/ Feeding India in the past?
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (preferred)
Work Location: In person
-
Customer Support
1 month ago
Hyderabad, Telangana, India MoSahay Associate Full timeJob description Role Customer Support/Merchant Support Associate. Industry Type - BPO. Employment Type-Full Time, Permanent. Education Qualification - Tech Mahindra Info City Gate no 2 -Survey No. 64, Unit No.12, Plot No. 35 & 36 Hi-Tech City Layout, Jubilee Enclave, Madhapur, Telangana 500081. **Job Types**: Full-time, Permanent Pay: ₹22,000.00 -...
-
Customer Experience Associate
5 days ago
Madhapur, Hyderabad, Telangana, India BlueSemi Full time**Who we are**: **Bluesemi **is a revolutionary health tech company with a mission to transform the way people monitor their health on a daily basis. Please visit our website eyva.io to know more about the product and company. Please visit our website eyva.io to know more about the world's first non invasive wellness gadget. **Role: Customer Experience...
-
Customer Experience Associate
5 months ago
Hyderabad, Telangana, India Fresh Prints Full time**Client Escalation Specialist - Be the face of a company obsessed with customer experience**: Fresh Prints is the hottest collegiate apparel brand that has been growing at over 60% for a decade! We have 400+ students who will contribute significantly to our revenue in the next 12 months. At Fresh Prints, one of our guiding principles is "Start and End with...
-
Customer Support Associate
5 months ago
Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full timeCertainly! Below is a detailed job description for a Customer Support role: **Job Title**: Customer Support Representative **Location**: Hyderabad **Job Type**: Full-Time **Reports To**: Customer Support Manager **Job Summary**: We are seeking a motivated and customer-focused individual to join our Customer Support team. The Customer Support...
-
Customer Experience
5 months ago
Hyderabad, Telangana, India Aeries Technology Full timeJob Id: Aeries/027/24-25 Industry IT-Software / Software Services / testing Location Hyderabad Experience Range 5 - 9 Years Qualification Graduation **Job Description*** **About Us** **About Business Unit** A privately held Azurity Pharmaceuticals company held products that meet the needs of patients with underserved conditions by providing unique,...
-
Customer Experience Associate
3 weeks ago
Hyderabad, Telangana, India Panzer Technologies Pvt Ltd Full timeROLE: RETAIL Associate (Male/Female) RESPONSIBILITIES: • Greet customers when they walk through the door • Ask customers what they are looking for and show them relevant products • Build rapport through conversation and honest recommendations • Ring up sales and arrange for delivery or pick-up of the customers order • Upsell extra items when...
-
Customer Experience Associate
3 weeks ago
Hyderabad, Telangana, India FRUGE IT SERVICES Full timeCompany Overview:FRUGE IT SERVICES is a consultancy recruitment agency that offers expert advice, analysis, and solutions to clients across various industries. With a team of 201-500 professionals, the company's headquarters is based in Hyderabad, focusing on Human Resource services.Job Overview:The position of Sr International Voice Associate at Tech...
-
Global Customer Experience Associate
1 week ago
Hyderabad, Telangana, India Se7en Tech IT Solutions Full timeDiscover an exciting opportunity with Se7en Tech IT Solutions as a Global Customer Experience Associate. In this role, you will be responsible for delivering exceptional customer experiences across various touchpoints.Salary: The estimated salary for this position is ₹2,20,000 per annum, considering the experience and location specified in the job...
-
Cse (Customer Support Executive)
6 months ago
Secunderabad H.O, Hyderabad, Telangana, India MoSahay Associate Full time*Job Title: Customer Support Executive** **Location**: [Secunderabad] **Department**: Customer Support/Service **Reports To**: Customer Support Manager **Company Overview**: Tech Mahindra is a leading provider of IT, networking technology solutions, and Business Process Outsourcing (BPO) services. We are committed to providing innovative solutions and...
-
Customer Service Associate
5 months ago
Hyderabad, Telangana, India CallHealth Services Private Limited Full time**Job Title**: Customer Service Associate **Company Overview**: CallHealth is a leading digital healthcare organization dedicated to providing high quality healthcare services to customers, we strive to improve customer experiences and ensure their well -being through personalized medical solutions. **Job Summary**:As a Customer Service Associate, you will...
-
Customer Support Associate
2 months ago
Hyderabad, Telangana, India MoSahay Full time**Job Description: Customer Support Associate** **Position Overview**: As a customer support associate [, you will play a crucial role in providing exceptional customer service to clients and customers who speak Hindi & English. Your primary responsibility is to address inquiries, resolve issues, and ensure overall customer satisfaction through various...
-
Associate, Customer Services
4 weeks ago
Hyderabad, Telangana, India Invences Full timeRole: Associate, Customer Services Location : Hyderabad Total experience: 2 years Relevant exp: 1+ years **Job Description**: **Skills**: - Mandatory Skills: - Handling Customer queries - US and Canada based customer - Excellent verbal and written communication - Being Punctual/Well-developed problem-solving skills Work responsibilities: - Receives...
-
Customer Success Associate
2 months ago
Hyderabad, Telangana, India PIQYU Full timeAs a Customer Success Associate (CSA) at PIQYU Health, you will play a pivotal role in ensuring a seamless experience for our customers throughout their healthcare journey. Your primary responsibilities include: - **Outbound Calls**: Conduct outbound calls to customers to explain available tests, answer queries, and facilitate test bookings, ensuring...
-
Customer Service Associate
5 months ago
Hyderabad, Telangana, India Recruitster India pvt ltd Full timeHiring Alert!!! Designation: Customer Service Associate Education: Any Graduate Experience : Fresher - 2years Language : Tamil/Malayalam, English Location: Hyderabad **Salary**: upto 20000 CTC +14days Accommodation+ Travel Ticket Must have Excellent in Tamil/Malayalam language and English Should be comfortable to relocate to Hyderabad immediately...
-
Customer Support Associate
3 days ago
Hyderabad / Secunderabad, Telangana, India T & M Services Consulting Private Limited Full timeurgent opening for customer support associate.Name- SIDBI BANK.location- Hyderabad.position- customer support associate (non-voice)Qualifications- B.com,M.com, MBA.Experience- 2 years Banking & loan sectors.CTC-30000 TO 35000/-Mode of interview- online/offline.
-
Experience Design Associate
7 days ago
Hyderabad, Telangana, India JPMorganChase Full time**JOB DESCRIPTION** Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space. As an Experience Design Associate within the Design and Customer Experience team, you will be instrumental in shaping our offerings within the broader user journey. Collaborate with senior UX leads to execute tasks...
-
Customer Service Associate
3 weeks ago
Hyderabad, Telangana, India Careers at Tide Full time**ABOUT TIDE**: At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over **1 million small businesses**...
-
Customer Support Associate
5 months ago
Hyderabad, Telangana, India Careers at Tide Full time**Department: Member Support** **Who are Tide**: At Tide, we are building a finance & admin platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now the...
-
Customer Support Associate
6 months ago
Hyderabad, Telangana, India Tech Mahindra Full time**Job description** - Role - Customer Support / Merchant Support Associate ( CX-MF ). - Industry Type - BPO. - Employment Type-Full Time, Permanent. - Education Qualification - Any Graduation who holds certificates - Work Location: Hi-tech City. (Work from Office) - 6 Days Working (Rotational Week Off) - Pure dayshifts only. - CTC Fresher’s : 250000 &...
-
Customer Service Associate
5 months ago
Gachibowli, Hyderabad, Telangana, India Intellica Logic PVT ltd Full time**Greetings from 3G HR Services!!!!** We are Hiring For **Customer Service Associate ( Chat Process )** Designation **:Customer Service Associate (Non-Voice Process)** Location **:Gachibowli, Hyderabad** Shifts **:Night shifts only** **6 days working with rotational off** **2 Way Cab Provide upto 30km Radius** **Assessments : Versant English written Test...