Customer Support Representative
1 month ago
_**Your Role at TrainingInbox - Customer Support Executive**_
- Act as the first point of contact for customers seeking assistance or information.
- Collaborate with relevant departments to resolve customer issues efficiently.
- Coordinate with various teams to provide prompt and accurate solutions to customer inquiries.
- Provide essential back-end support to the IT department, including logging and tracking technical issues and assisting in their resolution.
- Connect with customers as needed, particularly during the registration process, to address any problems and provide guidance.
**Requirements**:
- Freshers are welcome to apply.
- Must possess a working laptop and maintain a stable internet connection.
- Excellent verbal and written communication skills.
- Strong problem-solving skills and ability to handle customer concerns effectively.
- A strong sense of empathy and a customer-focused attitude.
- Ability to work in a fast-paced environment and handle multiple inquiries simultaneously.
- Team player with good interpersonal skills.
Calling Number or WhatsApp: +91 - 7045550550
**Job Types**: Full-time, Fresher
**Salary**: From ₹12,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Work from home
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
Application Question(s):
- Do you have a laptop and stable internet connection?
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Speak with the employer**
+91 8369897536
Expected Start Date: 22/01/2024
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