Inbound Customer Service Representative
4 weeks ago
**Customer Support Executive Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
**Salary**: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- How many years do you have experience in BPO ?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8149460589
-
Customer Service Representative
1 week ago
Navi Mumbai, Maharashtra, India Impact InfoTech Full timeRole : Customer Service Representative (Inbound) Experience : Min 1 year as a Customer Service Representative Location : Airoli Salary : up to 4 LPA Education : Graduation Notice : 30 days Skills: - Good verbal and written communications skills - Ability to read / listen and understand - Good interpersonal skills **Salary**: Up to ₹400,000.00 per...
-
Customer Service Representative
7 days ago
Andheri, Mumbai, Maharashtra, India Recruitery Full time**Position: Customer Service Representative (Inbound Support)** **Company**: MNC **Location**: Andheri East **About Us**: It is a leading multinational corporation in the stock market industry, dedicated to providing exceptional financial services to our clients worldwide. We pride ourselves on delivering top-notch customer support and fostering a...
-
Inbound Customer Service Representative
4 weeks ago
Mumbai, Maharashtra, India Unified CX Solutions Full timeUnified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-10am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...
-
Customer Service Inbound
2 months ago
Mumbai, Maharashtra, India Get jobs India Full timeWe're currently hiring Customer Service Inbound: **Role**: Customer Service Inbound Representative - **Experience**: Welcoming both experienced professionals and freshers - **Responsibilities**: - Process orders efficiently and ensure customer satisfaction - Work within flexible US shift timings - **Incentives**: - Competitive base pay - Overtime pay...
-
Customer Service Inbound
2 months ago
Mumbai, Maharashtra, India Get jobs India Full timeWe're currently hiring Customer Service Inbound: **Role**: Customer Service Inbound Representative - **Experience**: Welcoming both experienced professionals and freshers - **Responsibilities**: - Process orders efficiently and ensure customer satisfaction - Work within flexible US shift timings - **Incentives**: - Competitive base pay - Overtime pay...
-
Inbound Customer Service Representative
4 weeks ago
Malad, Mumbai, Maharashtra, India Unified CX Solutions Full timeUnified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-10am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...
-
Customer Service Representative
5 hours ago
Andheri, Mumbai, Maharashtra, India HR Yaar Full timeA Customer Service Representative, or CSR, will act as a liaison, provide product/service information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Work Experience Requirements**: - **Skills**:_ - Should be good in communication skills - US process experience is mandatory **Roles...
-
Inbound Customer Service Representative
6 days ago
Mumbai, India Unified CX Solutions Full timeUnified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-10am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...
-
Inbound Customer Service Representative
3 weeks ago
Mumbai, India Unified CX Solutions Full timeUnified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-10am IST - Fluent in speaking, writing, and reading English Required - Great, secure, premier office located in Mindspace,...
-
Inbound Customer Service Representative
2 days ago
Navi Mumbai, Maharashtra, India Impact InfoTech Full timeRole : Inbound Customer Service Experience : Fresher or Experience Location : Navi Mumbai Salary : Up to 21K Notice : Immediate Education : HSC/Graduation **Salary**: Up to ₹21,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift **Experience**: - total work: 1 year (preferred) Work Location: In person **Speak with the...
-
Customer Service Representative
2 weeks ago
Andheri, Mumbai, Maharashtra, India BAJAAO.COM Full timeExperience: 3-4 years Job Location : Andheri, Mumbai Position Type : Full-Time Summary: We are looking for a customer-oriented service representative to act as a liaison, provide product/services information and resolve any emerging problems that our clients might face with accuracy and efficiency. The target is to ensure excellent service standards and...
-
Inbound Customer Service Representative
3 weeks ago
Mumbai, Maharashtra, India Wrixty Services pvt Limited Full timeProcess One Assist ( Inbound customer service) Required Good communication skills in English & basic English comms can hire if linguistic Education HSC with 6 month bpo experience Graduate freshers will do Salary : 16000 inhand for non lingual Salary - 18000/- for lingual *Week off - Rotational off Shift - Day Rotational shift Job location -...
-
Inbound Customer Service
2 months ago
Andheri East, Mumbai, Maharashtra, India Smartmovess consultant zone Full timeInbound Customer Service 12th or Graduate for 12th 6+ Months exp in any BPO Mandatory Salary - - for Fresher-17700 In-Hand for Experience -- 19200 In Hand f2f interview **Job Types**: Full-time, Permanent **Salary**: ₹17,700.00 - ₹19,200.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning...
-
Inbound Customer Service Representative
4 weeks ago
Mumbai, India Outright Globals Full timeR**esponsibilities**: Handle inbound calls from customers professionally and efficiently. Identify customer needs, resolve issues, and provide effective solutions. Maintain positive and productive customer relations. Meet personal targets and contribute to achieving team targets. Maintain detailed records of customer interactions and analyze data for...
-
Inbound Customer Service Representative
2 days ago
Mumbai, India Outright Globals Full timeR**esponsibilities**: Handle inbound calls from customers professionally and efficiently. Identify customer needs, resolve issues, and provide effective solutions. Maintain positive and productive customer relations. Meet personal targets and contribute to achieving team targets. Maintain detailed records of customer interactions and analyze data for...
-
Vashi, Navi Mumbai, Maharashtra, India Raunak Placement Services Full timeJob Title: Customer Service Representative (Inbound) **Work From Office : Turbhe, Navi Mumbai, Maharashtra** **Responsibilities**: Assist customers with internet and cable service inquiries. Resolve technical issues and billing inquiries promptly. Schedule service appointments and coordinate with technical teams. Maintain accurate customer records and...
-
Inbound Customer Service Representative
4 weeks ago
Navi Mumbai, India Hexaware Technologies Full time_**Hexaware is hiring for inbound voice process**:_ - **Company Name**: Hexaware Technologies (Ghansoli) - **Vertical**:Inbound Voice Process - **Process**: Customer Service Management - Payment Gateway - **Shift timings**: Day Rotational shift between 7:00AM to 12:00AM (Any 9 hours) - **Process: Inbound customer service only**: - **Qualification**:...
-
Inbound Customer Service Representative
3 days ago
Malad, Mumbai, Maharashtra, India NETSTAR INFOTECH Full timeProcess - HSBC Arrow ( Pure Inbound process ) Experience - Graduate /HSC With 6 months experience calling process Shift timing - 6.30 am to 8:30 pm in between 9 hrs shift 5 days working 2 rotational week off *CTC : 27000CTC In hand: 22000k **WORK FROM OFFICE ONLY** **Job Types**: Full-time, Permanent Pay: Up to ₹22,000.00 per...
-
Customer Service Representative
2 weeks ago
Navi Mumbai, Maharashtra, India Triedge Solution Full timePosition: - Customer Service Representative Location: - Navi Mumbai **Responsibilities**: - **Responsibilities** ? Handling inbound and outbound calls. ? Receive calls and record significant information. ? Address problems and requests by transmitting information or providing solutions. ? Enter data in the computer system and maintain logs,...
-
Inbound Customer Service Representative
6 days ago
Navi Mumbai, India Abhinav Institute of Technology and Management Full timePosition: Inbound Customer Service **Salary**: 16K In-hand Location: Airoli Good Communication **Salary**: ₹12,000.00 - ₹16,000.00 per month Schedule: - Day shift