Customer Service Representative

6 months ago


Navi Mumbai Maharashtra, India Triedge Solution Full time

Position:

- Customer Service Representative

Location:

- Navi Mumbai

**Responsibilities**:

- **Responsibilities**

? Handling inbound and outbound calls.

? Receive calls and record significant information.

? Address problems and requests by transmitting information or providing solutions.

? Enter data in the computer system and maintain logs, activities and other information.

? Identify the needs of Driver & Brokers, resolve issues, and provide solutions.

? Also, be well-read on company policies and the website for FAQs or policy related answers.

? Maintain good customer relations.

**Requirement**
- Fresher in a relevant position
- Proficient in English (Oral and written) - Mandatory
- Outstanding organizational and multitasking abilities
- Active listener with excellent communication skills
- BPO experience would be an added advantage
- Handling inbound and outbound calls.
- Identify the needs of Driver & Brokers, resolve issues, and provide solutions.
- Maintain good customer relations.
- Graduates to apply.

**Job Types**: Full-time, Fresher

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: In person



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