See more Collapse

Customer Service Representative

4 weeks ago

Mumbai Maharashtra, India JAC Recruitment India Full time

Customer Service Representative - (Mumbai)

**Job title**:
Customer Service Representative - (Mumbai)

**Location**:
Mumbai

**Specialisation**:
Healthcare & Life Sciences

**Salary**:
INR 500,000 - 600,000 (Annual)

**Reference**:
PR/108145

**Contact details**:
Gauri Bhardwaj

**Job published**:
April 26, 2024 14:25

**Position Name**: Customer Service Representative.
- **Country**: India
- **City**: Mumbai
- **Location**: On site
- **Subordinary to**: Regional Marketing and Customer Services ManagerAnswer incoming calls from customers, answer inquires and question, handle complaints, troubleshoot problems and provide information. The customer service representative is also expected to support the nurses and medical staff with administrative tasks.
- This is a full-time position, based in Mumbai India**Responsibilities**:

- Provide customers with information regarding the company’s services.
- Handle incoming enquiries from clients and follow up / liaise up with relevant parties to settle enquires/complaints according to company protocols.
- Inputting and documenting calls and relevant information of clients in the CRM program.
- Handle complaints from all channels and liaise with relevant parties to obtain relevant information for management action if required.
- Resolve and analyze customer opinions and proactively follow up with related parties for services improvement.
- Assist marketing team with promotional material, events and seminars.
- Make daily outbound calls to engage clients and to seek new collaboration opportunities.
- Assist in ad hoc projects as assigned by supervisor.
- Perform additional duties as per direction of call center supervisor.

**Requirements**:

- University graduate.
- Minimum of 4 years working experience in customer service.
- Proactive, independent, and able to priorities tasks.
- Excellent communication skills.
- Customer-oriented, pleasant, and willing to learn.
- English And Hindi fluency.

We have other current jobs related to this field that you can find below

  • Customer Service Representative

    4 weeks ago

    Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    **Customer Service Representative (Sales Focused)** **Location**: Chowpatty, Malabar Hills, Mumbai **Type**: Full-Time **Working Hours**: 6 days a week, 8 hours a day Must have at least 2yrs of experience **Preferred Gender**: Female About the Role We are seeking a dynamic and results-driven Customer Service Representative to join our team. This role is...

  • Customer Service Representative

    3 hours ago

    Mumbai, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    **Customer Service Representative (Sales Focused)** **Location**: Chowpatty, Malabar Hills, Mumbai **Type**: Full-Time **Working Hours**: 6 days a week, 8 hours a day Must have at least 2yrs of experience **Preferred Gender**: Female About the Role We are seeking a dynamic and results-driven Customer Service Representative to join our team. This role is...

  • Customer Service Representative

    4 weeks ago

    Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...

  • Customer Service Representative

    3 hours ago

    Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...

  • Customer Service Representative

    3 weeks ago

    Kandivali, Mumbai, Maharashtra, India The Student Scoop Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative at The Student Scoop. As a Customer Service Representative, you will be responsible for the following: (i) Interaction with students and parents on a routine basis for providing exceptional customer support, ensuring customer satisfaction and positive customer...

  • Customer Service Representative

    4 weeks ago

    Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full time

    A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...

  • Customer Service Representative

    2 weeks ago

    Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

  • Customer Service Representative

    7 days ago

    Mumbai, Maharashtra, India Skyjet Express and logistics pvt ltd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Position: Customer Service Representative** **Job type: Full time/ Part time** **Requirements**: - Education: HSC and above - Qualification: Fresher & Experienced - Rotational shift **Job Description: - ** This role involves resolving customer queries through various channels including order calls. As a customer support representative, you will be...

  • Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India Stratton Hr Full time

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) **HR Gunjan: 9082254594** **Job Role**: Customer Service Representative **Job Location**: Malad/ Andheri West **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) - Freshers and Experience both are welcome **Job Types**:Full-time, UK/US Shift, Rotational,...

  • Customer Service Representative

    4 weeks ago

    Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Position: Customer Service Representative** **Location: Mumbai, Maharashtra** **Requirements**: - Minimum 1 year BPO experience or any customer service experience. - Minimum Qualification HSC. - Excellent communication skills in English. - Strong problem-solving and customer service skills. - Ability to handle customer inquiries and complaints...

  • Customer Service Representative

    2 weeks ago

    Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Position: Customer Service Representative** **Location: Mumbai, Maharashtra** **Requirements**: - Minimum 1 year BPO experience or any customer service experience. - Minimum Qualification HSC. - Excellent communication skills in English. - Strong problem-solving and customer service skills. - Ability to handle customer inquiries and complaints...

  • Customer Service Representative

    5 days ago

    Mumbai, Maharashtra, India Stratton Hr Full time

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) **HR Gunjan: 9082254594** **ONLY WORK FROM OFFICE NO WFH** **Job Role**: Customer Service Representative **Job Location**: Malad/ Andheri West **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) - Freshers and Experience both are welcome **Job...

  • Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India Viztar Business Solutions Full time

    Opening for Customer Service Representative Required - BFSI Experience, Insurance Experience ,Should have good knowledge of excel, Need Good Communication **Salary**: - up to 25k inhand Week off: - Sunday Location: - Turbhe Time: - 9:30am to 6:30pm **Salary**: ₹10,677.07 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: -...

  • Customer Service Representative

    4 days ago

    Mumbai, Maharashtra, India First Source Full time

    Designation Customer Service Representative **Salary**: 25k Location: Malad W 2 rotational week off 24 by 7 shift Freshers and experienced both will do Need excellent communication skills with English HSC and graduate both will do **Benefits**: PF Medical benefits Pick up and drop available. **Job Types**: Full-time, Fresher **Salary**:...

  • Customer Service Representative

    4 days ago

    Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full time

    A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce RepresentativeLocation : Mumbai _Andheri WestYears of experience: 2+ years Salary: 30KCulling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer service...

  • Customer Service Representative

    3 weeks ago

    Mumbai, India STECH HR Solution Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...

  • Customer Service Representative

    3 weeks ago

    Mumbai, Maharashtra, India Selections Hr Services Full time

    Urgent Hiring Customer Service Representatives Location - Mumbai, Thane, And Navi Mumbai Shift - US & Uk Shift Rotational Shift Salary for HSC and Graduate Freshers - 18k Salary for Experienced upto 38k Overtime Incentives and Performance incentives is available One way drop as well **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 -...

  • Customer Service Representative

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Recruitery Full time

    **Position: Customer Service Representative (Inbound Support)** **Company**: MNC **Location**: Andheri East **About Us**: It is a leading multinational corporation in the stock market industry, dedicated to providing exceptional financial services to our clients worldwide. We pride ourselves on delivering top-notch customer support and fostering a...

  • Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...