Customer Service Representative

4 weeks ago

Mumbai Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

**Customer Service Representative (Sales Focused)**

**Location**: Chowpatty, Malabar Hills, Mumbai
**Type**: Full-Time
**Working Hours**: 6 days a week, 8 hours a day

Must have at least 2yrs of experience
**Preferred Gender**: Female

About the Role

We are seeking a dynamic and results-driven Customer Service Representative to join our team. This role is ideal for individuals who thrive in a fast-paced sales environment and are adept at leveraging customer service skills to drive sales. While the position is titled "Customer Service Representative," the primary focus will be on making sales calls, including cold calling, engaging potential customers, and converting leads into sales. This is an exciting opportunity for someone looking to grow their sales skills and make a significant impact on our company's success.

**Responsibilities**:

- Conduct sales calls to prospective customers to promote our products/services.
- Utilize cold calling strategies to identify new sales opportunities and expand our customer base.
- Engage with potential customers to understand their needs and recommend suitable products or services.
- Follow up on leads and maintain a pipeline of potential customers.
- Work towards meeting and exceeding monthly sales targets as part of the team's key performance indicators (KPIs).
- Maintain detailed records of sales activities, customer interactions, and feedback to inform future sales strategies.
- Collaborate with the sales and marketing teams to identify new sales opportunities and strategies for customer engagement.
- Provide exceptional customer service, ensuring customer satisfaction and building long-term relationships.

Key Performance Indicators (KPIs)
- Achievement of monthly sales targets.
- Number of new customers acquired.
- Volume of sales calls made and conversion rates.
- Customer satisfaction and feedback scores.
- Consistency in sales performance and growth over time.

**Requirements**:

- Proficiency in English and Hindi, with excellent communication skills.
- Proven experience in a sales or customer service role with a focus on meeting sales targets.
- Strong persuasion and negotiation skills.
- Ability to work independently and as part of a team.
- High level of motivation and a drive for achieving sales results.
- Comfortable with making cold calls and engaging with potential customers.
- Ability to work 6 days a week for 8 hours a day.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**

+91 06305261618

  • Customer Service Representative

    4 weeks ago

    Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...

  • Customer Service Representative

    3 hours ago

    Chandivali, Mumbai, Maharashtra, India DA3Technologies Full time

    **Location**: **Chandivali, Mumbai, Maharashtra** **Role Description** This is a full-time on-site role for a Customer Service Representative at one of our top client in Mumbai. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients. Your daily tasks will include addressing...

  • Customer Service Representative

    3 weeks ago

    Kandivali, Mumbai, Maharashtra, India The Student Scoop Full time

    **Role Description** This is a full-time on-site role for a Customer Service Representative at The Student Scoop. As a Customer Service Representative, you will be responsible for the following: (i) Interaction with students and parents on a routine basis for providing exceptional customer support, ensuring customer satisfaction and positive customer...

  • Customer Service Representative

    3 days ago

    Mumbai, Maharashtra, India JAC Recruitment India Full time

    Customer Service Representative - (Mumbai) **Job title**: Customer Service Representative - (Mumbai) **Location**: Mumbai **Specialisation**: Healthcare & Life Sciences **Salary**: INR 500,000 - 600,000 (Annual) **Reference**: PR/108145 **Contact details**: Gauri Bhardwaj **Job published**: April 26, 2024 14:25 **Position Name**: Customer Service...

  • Customer Service Representative

    4 weeks ago

    Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full time

    A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce Representative Location : Mumbai _Andheri West Years of experience: 2+ years Salary: 30K Culling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer...

  • Customer Service Representative

    2 weeks ago

    Mulund West, Mumbai, Maharashtra, India Enrolsy Full time

    **Customer Support Executive Job Description** We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. To be successful as a customer support executive, you...

  • Customer Service Representative

    7 days ago

    Mumbai, Maharashtra, India Skyjet Express and logistics pvt ltd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Customer Service Representative

    2 weeks ago

    Navi Mumbai, Maharashtra, India ARME Consulting Full time

    **Position: Customer Service Representative** **Job type: Full time/ Part time** **Requirements**: - Education: HSC and above - Qualification: Fresher & Experienced - Rotational shift **Job Description: - ** This role involves resolving customer queries through various channels including order calls. As a customer support representative, you will be...

  • Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India Stratton Hr Full time

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) **HR Gunjan: 9082254594** **Job Role**: Customer Service Representative **Job Location**: Malad/ Andheri West **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) - Freshers and Experience both are welcome **Job Types**:Full-time, UK/US Shift, Rotational,...

  • Customer Service Representative

    4 weeks ago

    Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Position: Customer Service Representative** **Location: Mumbai, Maharashtra** **Requirements**: - Minimum 1 year BPO experience or any customer service experience. - Minimum Qualification HSC. - Excellent communication skills in English. - Strong problem-solving and customer service skills. - Ability to handle customer inquiries and complaints...

  • Customer Service Representative

    2 weeks ago

    Mumbai, Maharashtra, India GCS Consulting Services Full time

    **Position: Customer Service Representative** **Location: Mumbai, Maharashtra** **Requirements**: - Minimum 1 year BPO experience or any customer service experience. - Minimum Qualification HSC. - Excellent communication skills in English. - Strong problem-solving and customer service skills. - Ability to handle customer inquiries and complaints...

  • Customer Service Representative

    5 days ago

    Mumbai, Maharashtra, India Stratton Hr Full time

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) **HR Gunjan: 9082254594** **ONLY WORK FROM OFFICE NO WFH** **Job Role**: Customer Service Representative **Job Location**: Malad/ Andheri West **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) - Freshers and Experience both are welcome **Job...

  • Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India Viztar Business Solutions Full time

    Opening for Customer Service Representative Required - BFSI Experience, Insurance Experience ,Should have good knowledge of excel, Need Good Communication **Salary**: - up to 25k inhand Week off: - Sunday Location: - Turbhe Time: - 9:30am to 6:30pm **Salary**: ₹10,677.07 - ₹20,000.00 per month Schedule: - Day shift Supplemental pay types: -...

  • Customer Service Representative

    4 days ago

    Mumbai, Maharashtra, India First Source Full time

    Designation Customer Service Representative **Salary**: 25k Location: Malad W 2 rotational week off 24 by 7 shift Freshers and experienced both will do Need excellent communication skills with English HSC and graduate both will do **Benefits**: PF Medical benefits Pick up and drop available. **Job Types**: Full-time, Fresher **Salary**:...

  • Customer Service Representative

    4 days ago

    Andheri West, Mumbai, Maharashtra, India Symphony Tech Solutions & Consultancy Full time

    A Top IT hardware company based in Mumbai _Andheri West is looking for Customer Serivce RepresentativeLocation : Mumbai _Andheri WestYears of experience: 2+ years Salary: 30KCulling together a clear, well-defined list of customer service representative tasks and responsibilities is the first step in creating a thorough job description for a customer service...

  • Customer Service Representative

    3 weeks ago

    Mumbai, India STECH HR Solution Full time

    **Customer Service Representative Job Description Template** We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are...

  • Customer Service Representative

    3 weeks ago

    Mumbai, Maharashtra, India Selections Hr Services Full time

    Urgent Hiring Customer Service Representatives Location - Mumbai, Thane, And Navi Mumbai Shift - US & Uk Shift Rotational Shift Salary for HSC and Graduate Freshers - 18k Salary for Experienced upto 38k Overtime Incentives and Performance incentives is available One way drop as well **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 -...

  • Customer Service Representative

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Recruitery Full time

    **Position: Customer Service Representative (Inbound Support)** **Company**: MNC **Location**: Andheri East **About Us**: It is a leading multinational corporation in the stock market industry, dedicated to providing exceptional financial services to our clients worldwide. We pride ourselves on delivering top-notch customer support and fostering a...

  • Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India enhanceplus Consultant Full time

    **Job Overview**: We are looking for an efficient and skilled Customer Service Representative for our call center. As a Customer Service Representative, your job is to provide excellent customer support to our clients. You will act as a liaison between our company and the clients. You will be required to respond to customers’ queries and resolve them as...

  • French Customer Service Representative

    3 weeks ago

    Mumbai, Maharashtra, India Onesource Atreus Full time

    Job Role - French Language Associate - Customer Service Job Location - Thane Shifts - 24/7 Rotational Salary - 7.00L PA to 8.50L PA Role Description - This is a full-time on-site role for a Customer Service Representative (French). As a Customer Service Representative, you will be responsible for providing excellent customer support in French, ensuring...